Hotel: 

Franklin Embassy Suites

820 Crescent Centre DriveFranklin, TN 37067

Housekeeping Manager

Full time

Atrium SPIRIT – where teamwork, passion and appreciation ignite service excellence

Job Pay Range: 45,000 - 55,000 (Based on Qualifications)

Join a team of Embassy Suites Leaders who are passionate about servicing guests, one another all while taking care of the people who make it happen, our associates.

 

We provide full Health Insurance options including short term and Long term disability. Vacation Plans include holidays, sick time, and vacation time off. 401k plan with a company match and most importantly a career with real emphasis on promoting our hard working talent from within.

 

Hotel is conveniently located in the suburbs of Nashville with less than 30-minute commute to and from the center of Downtown Nashville.

 

This is a great opportunity to grow in the hospitality industry with leadership teams that will invest back into talent who are looking to make an impact in their careers.

 

About Atrium Hospitality

Atrium Hospitality is now one of the largest hotel management companies in the United States and we're still growing. As a result of our growth, we are always looking for great talent to join our organization. As owners and managers, we are responsible for the positive experiences of our guests and associates, and we strive to bring to life a culture that promotes the five simple values that drive our business:

Perseverance: We will be better today than we were yesterday.

Respect: We treat others the way we would like to be treated.

Inclusion: We are committed to the equitable treatment of all associates as well as equal access to opportunities and resources for all, at every level of the organization.

Service : We deliver the best guest experience possible. We are a home away from home for our guests, and we are charged with making them feel safe and welcome.

Teamwork: Our associates are our family, and we provide them with the resources and support needed to produce the best work environment possible.

Innovation: We strive to develop, share and implement new thoughts, ideas, and methods that improve our company, our operations, and the guest and associate experience.

Profile:
Bonus Eligible:    Yes
Direct Reports:    Yes
Reports To:   Director of Housekeeping  
 

Primary Purpose:
The primary purpose of the Housekeeping Manager is to provide guests with an excellent room experience, ensuring that operational standards and procedures for the Housekeeping Department are being followed by all Associates.

Work Performed:

The Housekeeping Manager will be tasked with the following duties, responsibilities, and assignments:

Lead the Housekeeping Associates to enable the team to provide a best-in-class guest experience. Engage with guests, provide friendly service, meet operational standards, and resolve guest concerns;Manage the financial performance of the department by effectively scheduling Associates, submitting accurate payroll records, and controlling expenses for supplies and equipment;Manage the department by ensuring Associates understand employment practices, follow interview guidelines, recommend employment decisions and corrective action. Inspect staff work and give guidance to correct deficiencies.Support performance management and implement discipline when necessary.Educate and Train Associates regarding brand standards and Atrium’s Cleanliness AssuredMaintain an accurate record of lost and found items;Practice hotel emergency procedures to include fire, life, and safety;Follow company security policies and procedures, to include reporting accidents, injuries, and unsafe work conditions;Perform or assist with cleaning duties as necessary;Support other departments as needed based on business demands; and

Any and all other work as required to complete the primary purpose of the position.

Qualifications:

Required Prior Experience:

Oversight of a housekeeping team in hospitality, healthcare, facilities, or similar environment.

Preferred Prior Experience:

3+ years of experience in hotel Housekeeping Management

Required Education:

High School Diploma or Equivalent

Required Technology:

Basic computer knowledge to include the Microsoft Suite

Physical:

Able to lift a minimum of 50lbs occasionally.

Able to stand or walk for the duration of the scheduled shift

Other:

Flexible working days, early mornings, evenings, nights, weekends, holidays, and special events as needed.

Bi-lingual Preferred

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At Atrium Hospitality, you’re a valued part of a team creating unforgettable guest experiences. We recognize and reward your dedication with competitive pay, great benefits, and exciting perks to support you on and off the job.

Including:

✅ Daily Pay – Get paid when you need it
✅ Exclusive Travel Discounts – Save big at Marriott and Hilton properties
✅ 401k Plans – Invest in your future
✅ Comprehensive Medical Insurance – Your health matters to us
✅ Additional Property-Specific Perks – Because every location has something special to offer

But we don’t just offer jobs—we help you build careers. With internship programs, training plans, hundreds of self paced on line classes, and opportunities at 70+ hotels nationwide, you can grow your future the way you want.

Ready to take the next step? Join a team that values you and your future!

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Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.

Atrium Hospitality provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Atrium Hospitality brinda igualdad de oportunidades de empleo a todos los empleados y aplicantes de empleo y prohíbe la discriminación y el acoso de cualquier tipo sin distinción de raza, color, religión, edad, sexo, origen nacional, estado de discapacidad, genética, estado de veterano protegido, orientación sexual, género de identidad o expresión, o cualquier otra característica protegida por las leyes federales, estatales o locales. Esta política se aplica a todos los términos y condiciones de empleo, incluido el reclutamiento, la contratación, la colocación, la promoción, la terminación, el despido, el retiro, la transferencia, las licencias, la compensación y la capacitación.

Notice of candidate Privacy Rights: https://atriumhospitality.com/privacy-policy/