Hotel: 

Rogers Embassy Suites

3303 Pinnacle Hills PkwyRogers, AR 72758

Housekeeping Manager

Full time

Atrium SPIRIT – where teamwork, passion and appreciation ignite service excellence

The Embassy Suites Northwest Arkansas is a beautiful hotel, spa, and convention center located in Rogers, AR. We are conveniently located by the Walmart AMP, Top Golf, and the Pinnacle Hills Promenade and a short 20-minute drive from the University of Arkansas, Fayetteville. 

The Embassy Suites NW Arkansas holds 400 two-room suites, an indoor pool, gym, a full-service spa, restaurant, and offers an evening reception for guests. When you join the Atrium Hospitality team at the Embassy Suites as a full-time associate, you will have the option to opt into a 401K plan with employer matching, health, vision, and dental insurance, paid-time-off, employer paid life insurance, pet insurance, employee contribution short- and long-term disability options, as well as accident and critical illness options. Work today, get paid today with DailyPay. Come grow with us!

Pay Range: $43,888-$48,363

Make a Difference:
The primary purpose of the Housekeeping Manager is to provide guests with an excellent room experience, ensuring that operational standards and procedures for the Housekeeping Department are being followed by all Associates.

What You'll Be Doing:

The Housekeeping Manager will be tasked with the following duties, responsibilities, and assignments:

Lead the Housekeeping Associates to enable the team to provide a best-in-class guest experience. Engage with guests, provide friendly service, meet operational standards, and resolve guest concerns;Manage the financial performance of the department by effectively scheduling Associates, submitting accurate payroll records, and controlling expenses for supplies and equipment;Manage the department by ensuring Associates understand employment practices, follow interview guidelines, recommend employment decisions and corrective action. Inspect staff work and give guidance to correct deficiencies.Support performance management and implement discipline when necessary.Educate and Train Associates regarding brand standards and Atrium’s Cleanliness AssuredMaintain an accurate record of lost and found items;Practice hotel emergency procedures to include fire, life, and safety;Follow company security policies and procedures, to include reporting accidents, injuries, and unsafe work conditions;Perform or assist with cleaning duties as necessary;Support other departments as needed based on business demands; and

Any and all other work as required to complete the primary purpose of the position.

Bring Your Experience:

Required Prior Experience:

Oversight of a housekeeping team in hospitality, healthcare, facilities, or similar environment.

Preferred Prior Experience:

3+ years of experience in hotel Housekeeping Management

Required Education:

High School Diploma or Equivalent

Required Technology:

Basic computer knowledge to include the Microsoft Suite

Physical:

Able to lift a minimum of 50lbs occasionally.

Able to stand or walk for the duration of the scheduled shift

Other:

Flexible working days, early mornings, evenings, nights, weekends, holidays, and special events as needed.

Bi-lingual Preferred

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At Atrium Hospitality, you’re a valued part of a team creating unforgettable guest experiences. We recognize and reward your dedication with competitive pay, great benefits, and exciting perks to support you on and off the job.

Including:

✅ Daily Pay – Get paid when you need it
✅ Exclusive Travel Discounts – Save big at Marriott and Hilton properties
✅ 401k Plans – Invest in your future
✅ Comprehensive Medical Insurance – Your health matters to us
✅ Additional Property-Specific Perks – Because every location has something special to offer

But we don’t just offer jobs—we help you build careers. With internship programs, training plans, hundreds of self paced on line classes, and opportunities at 70+ hotels nationwide, you can grow your future the way you want.

Ready to take the next step? Join a team that values you and your future!

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Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.

Atrium is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.Notice of candidate Privacy Rights: https://www.atriumhospitality.com/privacy-policy