Property About Us At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company! Location Description There's a reason we were named the #1 hotel in Cincinnati. It's our people! Sure, we have boutique accommodations at the Residence Inn Cincinnati Downtown, housed in the historic Phelps Building in the heart of the city. Unique among extended-stay hotels in Cincinnati, we feature a rooftop restaurant and terrace, but that's not what really sets us apart, its our team members! We were named number one because we're powered by some of the best, most talented individuals in the business. If you're the best, you belong with the best. Come see what a career at The Phelps • Residence Inn Downtown Cincinnati with Pyramid Hotel Group can mean for you! The Phelps • Residence Inn boasts 134 guest rooms and 5,039 sq ft of event space. Overview The Housekeeping Supervisor duties include but not limited to: Providing leadership and direction for all housekeeping and laundry activities for the hotel to ensure the highest level of cleanliness for both the guest rooms and public areas in the evenings. Inspecting guest rooms, public areas, & heart of the house for cleanliness. Training, motivating, coaching, and counseling staff members. Maintaining a regularly scheduled cleaning program. Assisting in preparation for weekly schedule. Maintaining supply and linen inventories. Updating room statuses in the computer. Ensuring housekeeping requests from guests and management are responded to in a timely, efficient, & friendly manner. Any additional duties as request by Executive Housekeeping Manager. -This position will be scheduled for PM shifts only after training! Qualifications Minimum Experience, Education, Skill & Physical Requirements: High School diploma or equivalent required Must be able to read, write, understand, and speak the English language. Previous supervisory experience strongly preferred. General knowledge of cleaning chemicals and their safety preferred. Must be able to lift to 20 pounds and carry up to 10 pounds. Must be able to spend much of the day walking, twisting, bending, pushing, and pulling. Strong mindfulness required. Must be able to work under pressure and simultaneously prioritize multiple projects. Must have flexible scheduling availability for days worked. Must be capable of working in a fast-paced environment with multiple interruptions. Excellent communication and interpersonal skills with the ability to interact with many types of personalities. Free and discounted room rates & Discounted and Friends & Family Room Rates Medical, Prescription, Dental and Vision Insurance for Full time positions Life and Disability Insurance 401K with company match 7 paid holidays and generous Paid Time Off Employee Stock Purchase Plan Discounts with various vendor Tuition Reimbursement program and much more!