Welcome page Returning Candidate? Log back in! Housekeeping Supervisor Posted Date 3 weeks ago(11/13/2024 8:59 AM) ID 2024-60932 Type Regular Full-Time Property Name Holiday Inn Resort Orlando Suites - Waterpark Location 14500 Continental Gateway Dr Orlando Florida 32821 US Overview

Opportunity:  Housekeeping Supervisor

 

Supervise housekeeping staff ensuring brand/hotel guest service and sustainability standards are met.

 

Your Growth Path  

Executive Housekeeper – Front Office Manager – Assistant General Manager – General Manager

Your Focus

Train, schedule, coach and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values.  Screen job applicants, and hire new employees (in the event housekeeping associates are HHM employees.)Train staff to clean rooms in an efficient manner according to established standards or partner with external vendors to ensure staff is trained properly.Be aware of and communicate guest service scores to drive improvement and higher guest satisfaction. Issue cleaning supplies and equipment to associates.On occasion, clean rooms or assist staff with cleaning rooms. Address associate performance and behavior concerns by either direct intervention with HHM associates or through vendors. Supervise laundry employees, if applicable.Prepare work schedules for HHM associates or provide vendors with anticipated occupancy to ensure proper staffing levels.Follow sustainability guidelines and practices related to HHM’s EarthView program.Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.Practice safe work habits and wear protective safety equipment.Assist in the breakfast area as needed.Ensure overall guest satisfaction.Perform other duties as requested by management.

 

Your Background and Skills 

High School diploma preferred.Previous housekeeping experience or equivalent training required.Previous supervisory responsibility preferred.

 

HHM Benefits and Perks

Competitive wages for full time and part time opportunitiesMedical, Dental and Vision Health InsurancePaid Time Off401k Company MatchFree Basic Life InsuranceTravel DiscountsCommuter Transit and Commuter Parking BenefitsEmployee Assistance and Wellness ProgramEducational/Professional DevelopmentReferral Bonus Program

 

 Work Environment and Context

Work schedule varies and may include working on holidays, and weekends.Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, reaching, kneeling, bending. 

 

What We Believe

 People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

About Us

Enjoy the only All-Suite Holiday Inn Resort in Orlando, Florida at the entrance to the WALT DISNEY WORLD® Resort where Kids 11 and under eat free for breakfast and dinner! A Walt Disney World Good Neighbor Hotel, The Holiday Inn Resort Orlando Suites – Waterpark is located in the heart of Orlando, one mile from the Walt Disney World Resort theme parks. Complimentary, scheduled shuttle service is available.

 

The resort is minutes from the Walt Disney World Resort area, Universal Orlando, SeaWorld Orlando, The Orange County Convention Center and the I-Drive entertainment district featuring ICON360. Our location is easily accessible to shopping at both Orlando Premium Outlets and Disney Springs.

 

Our Orlando family resort features 777 spacious suites, free high-speed Internet access, microwave, mini-fridge, and 42" HDTVs. At the Holiday Inn Resort Orlando Suites – Waterpark, you'll enjoy two pools, the 4-D Experience, Bank Heist Laser Challenge, resort entertainment and Arcade. The resort’s Marketplace is the hub for shopping, dining and entertainment with a gift shop, food court, full service restaurant and bar.

 

HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law.

 

To see other opportunities at this location, click here.

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