Denver, USA
5 days ago
Housekeeping Supervisor

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.         

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

An urban retreat in the heart of the Mile High city. Plan a getaway at our elevated mountain metropolis. Explore a variety of sporting events and concerts across the Mile High City, feel the warmth of family-friendly performing arts classics or hit the slopes just a short drive away from Four Seasons Hotel Denver. Stay in for the quiet nights with 24-hour room service, savour locally sourced ingredients prepared by classically trained chefs, slip into bliss with handcrafted cocktails at EDGE Restaurant & Bar or unwind at our spa with a selection of rejuvenating treatments.

Four Seasons Hotel Denver is seeking a Housekeeping Supervisor with experience delivering exceptional service.  The deeply instilled Four Seasons culture is personified by its employees, people who share a single focus and are inspired to offer great service.  Four Seasons Hotels and Resorts is FORTUNE Magazine’s “100 Best Companies to Work For.”

 “The reason for our success is no secret. It comes down to one single principle that transcends time and geography, religion, and culture.  It’s the Golden Rule – the simple idea that if you treat people well, the way you would like to be treated, they will do the same.” – Isadore Sharp, Founder and Chairman Four Seasons Hotels and Resorts

Join our Team

Work on a team that is built around adaptability & flexibility, service passion, professionalism, ethic for work integrity, communication, and teamwork.  Four Seasons Hotel Denver is rated AAA 5 Diamond since 2015.  We are located in the heart of Denver’s theatre district offering 239 ultra-spacious guest rooms and suites; 100 private residences; a top rated restaurant, EDGE; and a luxury spa.

Housekeeping Supervisor 

 

About the role: 

This role assists the Assistant Housekeeping Managers to supervise the housekeeping staff to ensure guest rooms and public areas are cleaned to standard. Will be responsible for inspecting the work of a team of Room Attendants and House Attendants responsible for the cleaning and upkeep of the hotel. 

 

What you will do:  

Trains and coaches, the staff. Schedules work to be done daily and monitors each Room Attendant’s daily progress.  

Inspects completed rooms to ensure that all standards have been met.  When standards have been missed, brings employee back to room to correct the deficiency.  

Coordinates work orders in assigned section.  Follows up to be sure work is completed. 

Releases checkout rooms to be sold.  

Monitors the performance of House Attendants.  

Assures that there are sufficient supplies on the guest floors.  

Checks cleanliness of guest corridors, stairwells, elevators and linen closets.   

Executes inventories of linens and all housekeeping supplies.  

Assists with responsibilities and duties in the absence or heavy volume in the areas of Public Areas Attendant, Room Attendant and House Attendant. 

Works harmoniously and professionally with co-workers and supervisors. 

 

What you bring:  

Minimum 1+ years of related or equivalent experience is required. 

Strong interpersonal and relationship-building skills to work with cross-functional teams.    

Must be able to work all shifts including AM's, PM's, weekends, and holidays.  

Ability to perform assigned duties with attention to detail, speed accuracy, follow through, and work with minimum supervision.  

Ability to grasp, bend, and stoop; push or pull heavy loads weighing up to 50 lbs. Be able to work in a standing position for long periods of time up to 8 hours a day. 

Ability to satisfactorily communicate in English is essential, as is computer proficiency with Opera, HotSOS and REX systems are also preferred. Prefer bilingual in Spanish. 

This location and this job require applicants to have current work authorization in the in the United States.   

What to Expect:

• Hourly Rate $24.00

• Be part of a cohesive team with opportunities to build a successful career with global potential

• Medical, dental, and vision insurance

• Paid Time Off and paid Holidays

• Discounted RTD Flex Pass and subsidized parking

• 401k participation with a company matching program

• Complimentary stays at Four Seasons worldwide (subject to availability)

• Free employee meals prepared by the culinary team

• Complimentary dry cleaning of employee uniforms

Anticipated to hire someone by March 3rd

Learn more about what it is like to work at Four Seasons, visit us:

http://jobs.fourseasons.com/

https://www.linkedin.com/company/four-seasons-hotels-and-resorts

https://www.facebook.com/FourSeasonsJobs

https://twitter.com/FourSeasonsJobs

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf

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