Job Summary Respond to all guests' requests and maintain the cleanliness of hotel grounds to maximize customers' satisfaction. ESSENTIAL FUNCTIONS : + Deliver guest requests (irons/boards, hair-dryers, roll-a-way beds, towels, soap, etc.) in a timely, efficient and hospitable manner and maintain log. (20%) + Retrieve all irons/boards, hair-dryers, etc. within two hours of signing out to guest and ensure all items are accounted for at the close of shift and update status in log. (20%) + Maintain the housekeeping and storage areas through sweeping, mopping, dusting, trash removal, etc. to ensure a high level of sanitation. (10%) + Report all safety hazards and items requiring repair (frayed electrical cord, broken on/off switches, etc.) noteed during course of shift th the Linen Room Attendant. (20%) + Empty all outside trash receptacles throughout the hotel to ensure the hotel is free from debris. (10%) + Check, lock and secure all linen closets and storage aeas. (10%) Starting rate is $24.66 an hour. After 90-days rate goes up to $30.83 an hour. Responsibilities QUALIFICATIONS: + College course work in related field helpful. + Experience in a hotel or a related field preferred. + High School diploma or equivalent required. + Ability to type 55 wpm + Proficient with Microsoft operating systems OnQ and Sales Pro Enterprise + Must be able to convey information and ideas clearly. + Must be able to evaluate and select among alternative courses of action quickly and accurately. + Must work well in stressful high pressure situations. + Must maintain composure and objectivity under pressure. + Must be effective in handling problems in the workplace including anticipating preventing identifying and solving problems as necessary. + Must have the ability to assimilate complex information data etc. from disparate sources and consider adjust or modify to meet the constraints of the particular need. + Must be effective at listening to understanding clarifying and resolving the concerns and issues raised by coworkers and guests. + Must be able to work with and understand financial information and data and basic arithmetic functions. JOB RESPONSIBILITIES: + Approach all encounters with guests and employees in an attentive friendly courteous and service-oriented manner. + Maintain regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling which will vary according to the needs of the hotel. Possible weekends and Holidays based on business demands. + Maintain high standards of personal appearance and grooming which include compliance with the Aimbridge Hospitality dress code and wearing name tag when working (per brand standards). + Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations. + Be familiar with all Aimbridge Hospitality policies and house rules. + Answer all incoming telephone calls. + Keep all files updated and organized. + Order materials and supplies as necessary. + Collect and distribute department mail. + Type purchase orders. + Log and maintain records of purchase orders. + Dispatch work orders. + Process and file all log sheets. + Participate in all department inventories. + Participate in departmental payroll processing. + Attend meetings as necessary and take minutes as required. + Ensure Associates are at all times attentive friendly helpful and courteous to all guests managers and fellow Associates. + Any other duties as required. +