SUMMARY:

Responsible for attending to the cleaning and stocking needs of guest rooms in assigned area(s) of the Hotel.

Pearl River Resort Associates are required, on a continual basis to…

Adhere to any and all company and departmental policies, practices and procedures.

Contribute to a safe work environment, through compliance with established safety guidelines, identifying potential safety hazards, and reporting same to the appropriate person for proper resolution. 

Maintain a professional departmental, company and community reputation.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:

Responds promptly to guest request (i.e. delivering/retrieving blow dryers, irons and ironing boards, rollaway beds, etc.). Transports trash and dirty linens to designated areas. Dusts, sweeps, mops, scrubs, vacuum, and cleans assigned areas of the Hotel. Scrubs, waxes and strips floors, as assigned. Sweeps stairwells and attends to other special projects, as requested. Cleans elevator tracks, as requested. Cleans rugs, carpets and upholstered furniture and draperies as needed. Empties wastebaskets; empties and cleans ashtrays. Assists in the minor maintenance of guestrooms and public areas of the Hotel, such as: changing light bulbs, unplugging toilets, etc., and reports problems that need further attention to hotel manager on duty. Pack amenities for guest rooms into caddies and delivers same to all floors of the Hotel. Re-stocks chemical supplies in bottles, and picks up and delivers same to all floors of the Hotel. Folds, stocks and maintains linen and supply rooms. Assist in flipping/rotating of mattresses as needed. Routinely inspects work areas, identifying potential problems or repair needs, and notifying the hotel manager on duty. Properly tags lost and found items and delivery them to the Housekeeping Office, for storage. Adheres to performance standards, company policies and procedures, as they relate to the department Responsible for maintaining a consistent, regular attendance record.                          

The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position.  They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified.

QUALIFICATION REQUIREMENTS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

AGE and GAMING:

18 years of age or above

Gaming property – Must be able to obtain and maintain a gaming license issued by the Choctaw Gaming Commission.

EDUCATION and/or EXPERIENCE:

High School diploma or GED is preferred.  

SPECIAL QUALIFICATIONS:

Strong organizational and interpersonal skills required.

LANGUAGE SKILLS:

Ability to read and comprehend simple instructions and correspondence.  Ability to write basic instructions and correspondence.  Ability to speak effectively before groups of guests or associates.

REASONING ABILITY:

Ability to apply commonsense reasoning to a variety of situations.

 

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by the Associate to successfully perform the essential functions of this job.

Essential responsibilities include moderate to heavy physical ability such as lift or maneuver at least seventy-five (75) pounds, push or pull linen and trash bins in excess of 200 to 300 pounds and standing/walking 100% of the shift.  Perform position responsibilities and/or essential functions on slippery or wet surfaces.  Work with hazardous chemicals while wearing latex, vinyl, or rubber gloves.  Possible exposure to bodily fluids.  Extensive bending, stooping and stretching of arms during assigned shift.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an Associate encounters while performing the essential functions of this job.

The noise level in the work environment is usually moderate.  When on the casino floor, the noise level increases to loud.  When on the casino floor or other designated areas may be subjected to tobacco smoke. 

Due to the unpredictable nature of the hospitality/entertainment industry, Associates must be able to work varying-schedules to reflect the business needs of the property.