Title of Position: Housing Director FLSA Status: Exempt Department: Transitional Housing Reports to: Vice President, Transitional Housing Positions reporting to this position: N/A Salary : $75,000 - $77,000 About Win Win is a leading provider of shelter, supportive housing, and innovative programs for families with children experiencing homelessness, in New York City. Our equity-driven Way to Win model takes a multifaceted approach to overcoming barriers to stable housing by offering essential services, including childcare, employment support, legal aid, high-impact youth programs, and housing assistance. We are seeking dedicated individuals who share our mission to end homelessness and provide families with the innovative support they need to secure permanent housing. About the Opportunity The Housing Director will oversee the Housing Services Coordinator and lead initiatives to support families in transitioning from shelter to permanent housing. This role requires a commitment to evidence-based practices and collaboration with internal and external stakeholders to ensure successful housing placements for families in accordance with organizational and contractual requirements. Key Accountabilities Leadership and Oversight + Supervise the Housing Services Coordinator. + Provide guidance and support in all housing services activities. + Manage, organize and lead housing fairs, workshops, and group meetings for families to address their housing needs and provide necessary resources. + Work closely with Case Managers to develop housing strategies, advocate for families, and track referrals and follow-ups effectively. + Maintain updated case notes and ensure all mandated reporting is completed accurately and timely. Client Support + Implement evidence-based practices, including Motivational Interviewing (MI) and Trauma-Informed Care (TIC) to help clients achieve their housing goals. + Maintain a deep understanding of housing subsidies, supportive housing programs, and the New York City housing market. + Provide families with comprehensive guidance throughout the application process. Networking and Relationships + Cultivate and maintain relationships with real estate brokers and landlords, ensuring families have access to housing resources. + Act as a liaison to expedite housing placements that meet organizational standards. Essential Functions + Must be able to utilize a computer for most of the workday. + Must use public transportation to travel to Win sites and other related meetings and events. + Must be present in the office at least two days per week or as required. Qualifications: + Commitment to Win’s mission, vision, and values. + Bachelor’s degree and or 4+ years of relevant experience. + Minimum of 2 years of experience in housing services or related fields, with extensive knowledge of + Excellent verbal and written communication skills. + Proficient in Microsoft Office Suite and Teams. + Experience or interest in grant writing and foundation relations preferred. + Experience with grant portals is preferred. + Basic knowledge of Salesforce or another CRM database is a plus. Core Competencies: + Leading Others: Sets an example by following Win policies and procedures. Acts with a high degree of professionalism and has a good work ethic. Participates in informative meetings with staff and communicates critical information. + Facilitating Change: Delivers high quality results consistently. Supports innovation and manages consequences. Seeks to learn new skills and participates in professional development. Proposes new approaches, methods, or technologies. + Managing Performance: Ensures tasks are completed appropriately. Works effectively with peers and interacts respectfully with coworkers and manages conflict. Participates actively in team meetings. + Applies and Develops Expertise: Demonstrates depth of knowledge and skill and applies technical knowledge to solve a range of problems. Keeps informed about cutting edge methodology in his/her area. Pay attention to detail. + Results Oriented: Develops and meets challenging but achievable goals. Understands consequences. Manages time and problem solving effectively. + Communicating and Collaborating: Understands and embodies the values and mission of Win. Keeps the Director informed about progress and problems; avoids surprises. Willingness to work with the team to achieve fundraising goals. + Critical Thinking: Considers tasks and requests and determines the most effective and efficient way to achieve desired outcomes. Applies feedback to overall assignments and work. Win is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, physical or mental disability, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. Employee’s signature below constitutes employee's understanding of the requirements, essential functions and duties of the position. __________________________________________ Printed Name __________________________________________ ___________ Signature Date Signature Date