Summary You will serve as a HOUSING MANAGEMENT ASSISTANT in the COMMUNITY SUPPORT PROGRAMS, BACHELOR HOUSING of NAVBASE POINT LOMA. Responsibilities You will prepare reports (e.g., base loading, inventory, usage, and occupancy) to provide housing trends and decision tools to command and regional program managers. You will prepare appropriate housing reports or documentation concerning occupancy, vacancy, placement or other related activities. You will advise incoming personnel on types of housing available (e.g., eligibility for number of bedrooms, turn-down options, tenant rights and obligations, procedures) for on and off base moves. You will collaborate with management officials (e.g., public and private housing representatives, law enforcement agencies) to maintain effective working relationships with community organizations affecting off-base housing. Requirements Conditions of Employment Qualifications For the GS-07 Your resume must demonstrate at least one year of specialized experience at or equivalent to the GS-05 grade level or pay band in the Federal service or equivalent experience in the private or public sector. Specialized experience must demonstrate the following: 1) Ensuring proper customer service and compliance with appropriate mandates of the Housing Program; 2) Receiving and processing complaints and related investigations concerning residents; 3) Processing requests for permanent and temporary quarters; 4) Scheduling and coordinating the maintenance and repair of housing units and conducting follow-up inspections to verify that discrepancies are corrected. NOTE: This experience must be fully demonstrated in your resume to be considered for this position. For the GS-05 Your resume must demonstrate least three years of general experience that includes one year of experience equivalent to the GS-04 grade level or pay band in the Federal service or equivalent experience in the private or public sector. Specialized experience must demonstrate the following: 1) Assisting with complaints concerning residents; 2) Assisting applicants with their housing needs; and 3) Evaluating the cleanliness, maintenance, and habitability of housing units. Additional qualification information can be found from the following Office of Personnel Management web site: https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/#url=List-by-Occupational-Series Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. Education In lieu of specialized experience, you may qualify with the following education or combination of both education and experience: For the GS-07 Successful completion of a 1 full year of graduate level education OR Successful completion of a bachelor's degree with superior academic achievement OR A combination of experience and education as described above that equates to one year of experience For the GS-05 Successful completion of a 4-year course of study leading to a bachelor's degree OR A combination of experience and education as described above that equates to one year of experience A transcript must be submitted with your application if qualifying using education. See Required Documents for additional information. Additional Information This position is covered by the Department of Defense Priority Placement Program. Additional vacancies may be filled by this announcement. A tentative offer of employment will be rescinded if the selectee fails to meet the pre-employment requirements, including failure to report to any of the scheduled appointments. Federal annuitant information: The selection of an annuitant is subject to the Department of Defense and Department of the Navy policy on the employment of annuitants. Policy information may be found at: http://www.secnav.navy.mil/donhr/Documents/CivilianJobs/FedCivAnnuitants.pdf PPP applicants will be placed at the FPL, if determined Well Qualified (WQ). To receive priority consideration, the FPL must be the same grade level or equivalent of the retained grade or the grade held immediately prior to separation. ICTAP Applicants: To be considered well-qualified and exercise selection priority as an ICTAP candidate, displaced Federal employees must satisfy all qualification requirements for the position and receive a rating in the highly qualified category (score 85) or higher. ICTAP candidates must provide copies of all of the following documentation at the time of application: 1) agency notice; 2) most recent performance appraisal; and 3) most recent SF-50 or notification of personnel action that includes position, grade level, and duty location. Applicants who do not provide this documentation will not receive consideration as an ICTAP candidate. For more information about ICTAP eligibility please review the following link: https://www.usajobs.gov/Help/working-in-government/unique-hiring-paths/federal-employees/career-transition/ Military Spouse Preference applicants will be placed at the highest grade for which they have applied and are determined Best Qualified (BQ). A BQ military spouse possesses knowledge, skills, abilities, and competencies comparable to others who meet the competitive referral criteria for the specific position. Certain incentives (such as Recruitment, Relocation or Student Loan Repayment) may be authorized to eligible selectees. A relocation incentive is generally a single payment intended to offset some of the relocation costs experienced by the selectee. A relocation incentive may be authorized. PHYSICAL DEMANDS The work, which involves frequent travel and inspections in and about project facilities, requires some physical exertion while standing foe long periods, walking on uneven surfaces, and bending, reaching, or stretching. Work requires the dexterity to work with minor hand tools, small power tools and test equipment. Ability to lift 25 pounds is required. Ability to walk up and down flights of stairs within buildings where elevators are not required. WORK ENVIROMENT The work involves everyday risks or discomforts associated with an office environment. The work areas are usually adequately lighted, heated, and ventilated. There are scheduled visits to housing units or facilities where there may be occasional exposure to dirt, dust or other irritants caused by repair or maintenance activities. Vacancies filled from this announcement may be filled at any grade level listed. If selected below the full performance level, you may be noncompetitively promoted to the next higher grade level after meeting all regulatory requirements, and upon the recommendation of management. Promotion is neither implied nor guaranteed.