New Orleans, LA, 70181, USA
7 days ago
Housing Specialist
Description We are in search of a dedicated Housing Specialist for our client in the Non-Profit sector, based in New Orleans, Louisiana. As a Housing Specialist, you will be tasked with the role of delivering high-quality customer service and managing various functions related to the HCV/Section 8 program. You will also be involved in a wide array of activities, including determining and documenting participant eligibility, income, and rent, as well as maintaining contractual relationships with owners. Responsibilities: • Deliver superior customer service whilst managing various case functions related to the HCV/Section 8 program • Accurately determine and document participant eligibility, income, rent, and contractual relationships with owners • Handle both participant and landlord issues, including admissions, re-certifications, interim adjustments, and rent increases • Perform leasing, portability, project-based, and single room occupancy voucher program requirements • Investigate and resolve participant and landlord complaints, aiming to minimize supervisor involvement and ensure satisfaction for all parties • Communicate professionally with applicants, participants, landlords/owners, and co-workers • Provide timely responses to participant and landlord inquiries, ensuring calls are returned within one workday • Process information received through mail, fax, or email and organize it in the appropriate participant file • Prepare and submit monthly performance reports as required • Maintain strict confidentiality regarding work-related issues and information Requirements • Possess knowledge and understanding of Section 8 housing regulations and processes • Familiarity with Fair Housing laws and ability to ensure compliance in all housing transactions • Experience working as a Leasing Consultant, with the ability to negotiate lease terms and conditions effectively • Proven ability in providing Administrative Assistance, including handling sensitive documents and maintaining databases • Proficiency in using spreadsheet software for data management, analysis and report generation • Ability to work with diverse populations and understand their unique housing needs • Strong communication and interpersonal skills to liaise with clients, landlords and government agencies • Capability to manage multiple tasks and prioritize effectively • Bachelor's degree in social work, public administration or a related field is preferred • Commitment to the non-profit sector and passion for making a difference in the community Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. Apply today! TalentMatch® Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .
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