Housing Supervisor - Housing Choice Voucher Program SUMMARY: Supervises moves, rent increases, rent reasonableness, annual re-certifications, interim changes, portability, terminations, and other transactions as assigned. DUTIES AND RESPONSIBILITIES: + Plans, organizes and supervises the work of administrative, professional and technical employees involved in the day-to-day administration of the program. + Understands and follows HUD regulations, the Administrative Plan and procedures. + Ensures staff supervised understands and follows and is trained on HUD regulations, the Administrative Plan and procedures. + Ensures full compliance with assigned SEMAP indicators, including Annual/Biennial HQS Inspections, HQS Enforcement, and HQS Quality Control Inspections. Ensures full points in assigned SEMAP Indicators. + Provides leadership and direction in establishing program goals, objectives, and policies. + Plans strategies specific to the area of supervision + Investigates and resolves problems involved in the management of the program specific to the areas of supervision. + Makes suggestions for procedure and process efficiencies and streamlining. + Advises the Managing Director of the status and needs of the program(s) + Writes and prepares weekly, monthly and annual reports. + Maintains monthly SEMAP status data. + Conducts monthly quality control file reviews, provides necessary feedback and follow up to Housing Specialists. Ensures errors are corrected accurately and timely. + Develops recommendations for improvement of operations and implements such improvements within delegated authority. + Demonstrates superior seamless customer service, integrity, and commitment to innovation, efficiency, and fiscally responsible activity. + Advises Managing Director immediately of any issues or complaints regarding discrimination, legal issues, etc. + Other duties as assigned SUPERVISORY RESPONSIBILITIES: + Directly supervises employees + Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws + Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems #M1 System One, and its subsidiaries including Joulé, ALTA IT Services, CM Access, TPGS, and MOUNTAIN, LTD., are leaders in delivering workforce solutions and integrated services across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible full-time employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan. System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.