Division: Human Resources Department: Human Resources Reports to: SVP, Human Resources Status: Non-Exempt Grade: 7 Pay Range: $20.50 - $35.99 Actual compensation within the pay range will be decided based on factors including, but not limited to, skills, prior relevant experience, and specific work location. Location: Pittsfield, MA - 99 North St Purpose/Objective : Provides a wide range of highly confidential operational, technical, and analytical support to the Human Resources function. Ability to work in a very busy environment and juggle multiple priorities while often handling sensitive, confidential information. Key Accountabilities : + Responsible for managing variety of office tasks, including but not limited to: receiving and sorting mail, mailing owed wages and termination checks as necessary, depositing check payments upon receipt. + Responsible for timely creation of active personnel files and maintenance of terminated personnel files. Maintains all additional filing of employee documents in personnel files; ensures compliance with record retention guidelines. + Responsible for creating electronic employee records in HRIS upon hire. + Responsible for completing new hire onboarding process: drafting & sending welcome letters, completion of all required internal forms, and collection of New Employee Orientation paperwork. + Responsible for verifying identification for new employees per USCIS Form I-9 guidelines. Maintains electronic Form I-9 database, including electronic Section 1 invitations, employee name changes, and terminations. Ensures compliance with retention guidelines for terminated employee Form I-9s. + Responsible for posting electronic job requisitions in ATS; communicates new job postings internally. + Responsible for drafting and publishing The Connector on a monthly basis. + Provides support for internal and external audit preparation. + Assists with updates to the intranet site as necessary. + Prepares HR related invoices and maintains electronic HR Invoice folder. + Ensures office supplies are in stock. Responsible for fulfilling supplies requests, as necessary. Ensures department facilities are clean, orderly, and safe. + Provides assistance to and serves as backup in absence of HR Staffing Manager. Ensures compliance with all banking laws, rules, regulations, and prescribed policies/practices/procedures necessary to reduce risk and uphold ethical standards related to and required by ones duties. Education: + High School Diploma or equivalent + Some college or additional education preferred Experience: + 3+ years of experience as an administrative assistant or support function in a progressively demanding role + Well-rounded general Human Resources experience + Experience using ADP Workforce Now a plus Skills & Knowledge: + Proactive self-starter + Highly detailed with excellent organizational, administrative, analytical, and technical skills + Proven ability to demonstrate accuracy and thoroughness + Advanced level knowledge of Microsoft Office Suite + Ability to maintain confidentiality + Ability to adapt to change and manage competing priorities + Exceptional written and verbal communication skills + Highly effective interpersonal skills to interact with all levels of internal and external customers + Professional presence and delivery Berkshire Bank is an Equal Opportunity Employer - all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin.