ABOUT THE ROLE:
The HR Associate is a critical member of the EMEA HR Solutions Center team. The EMEA HR Solutions Center Team is a versatile first point of contact for all HR related inquiries, assisting employees with general HR questions and managers with employee lifecycle administration. Provides scalable administration of regional HR programs and specialized solutions such as: HR Process & Project Management, HR Policy & Compliance, HR Technology and HR Reporting. This role provides first level support to employees across the region, on a variety of HR related topics, from policy and procedure, to technology support.
WHAT YOU WILL DO:
Respond to questions on administrative HR procedures and practices via multiple channels within our HR Solutions Center (e.g., e-mail, phone, and case management system)
Answer HR policy-related questions, such as the EPR, Goal setting, Merit Review, Talent review, and other, providing guidance to both managers and employees, and escalating as appropriate
Educate clients of services available to them and ensure accountability towards self-service tools such as Workday (Arrow’s HRIS) and other systems
Utilize Workday to process specific employee-related transactions, in addition to auditing work performed by other members of the team
Execute critical HR initiatives to deliver best-in-class employee services, including communications of HR initiatives and logistic support to training and HR programs
Continuously create and define process improvements focusing on standardization related to HR programs, initiatives and inquiries
General administration duties: preparing reports etc.
Updating customers of delivery expectations
WHAT WE OFFER:
Excellent training opportunities
1-year employment contract to start with
Private medical healthcare
MyBenefit system
Fantastic working culture where you can make an impact
Nice office facility in an easy-to-reach location
Broad selection of teas, coffee and fresh fruits
Friendly work atmosphere
Casual dress policy
WHAT WE LOOK FOR:
At least 1 year of HR experience (preferably SSC sector)
A person who is located in Gdańsk
Experience in process transition will be an advantage
Good English both in spoken and written (B2 / C1 level)
Additional knowledge of any other language will be an asset (European countries)
A person who is innovative, process oriented, willing to implement plenty of automation within HR administration processes
A person who is self-reliant and takes full ownership of their tasks.
A person who is customer service oriented, willing to provide our employees with the best quality of HR services
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Location:PL-Gdansk, Poland (Aleja Grunwaldzka)Time Type:Full timeJob Category:Human Resources and Sustainability