SUMMARY

The Benefits Coordinator will manage all activities concerning employee benefits (i.e. insurance, retirement, FMLA, etc.). The Benefits Coordinator will work closely with insurance companies in order to resolve various issues concerning claims, payments, etc.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Primary duties and responsibilities include, but are not limited to, the following:

·          Maintain and be primary contact with all team members and department leadership for FMLA and ADA processes.

·          Prepare FMLA/ADA packets to provide within 5 days of team member request(s) once eligibility is verified.

·          Review physician forms and verify completion of required information, then provide to Benefits Manager for approval.

·          Provide Short term and Long term disability forms as needed. 

·          Submit disability claims online to current company insurance provider.

·          Provide monthly report to corporate including all current team member leaves.

·          Retrieve insurance premium payments from team members as needed and deliver to appropriate management.

·          Prepare and send out monthly eligibility team member information via digital displays, email, social media, physical letters, etc.

·          Audit benefit enrollments for completion and verify dependent documents have been received.

·          Rotate with other benefit team members to attend weekly new hire orientation and present basic benefit options available to the group.

·          Mail out forms and documents to current and prior team members as needed.

·          Scan documents to be entered into Datamagine

·          Assist via phone or in person with any team member benefit and/or leave questions and requests.

·          Other duties as assigned within the scope of this job description.

KNOWLEDGE/SKILLS/ABILITIES

·          Knowledge of all applicable laws concerning medical insurance, HIPAA, FMLA, etc.

·          Proficient computer skills including Microsoft Excel, Word, Power Point, etc.

·          Excellent written and verbal communication skills, customer service and ability to maintain confidentiality

·          Must be highly motivated, a self-starter who is able to juggle multiple projects simultaneously and successfully, many with tight deadlines

·          Must be able to work well as part of a team as well as work independently.

EDUCATION and/or EXPERIENCE

·          Any combination of education, training, or experience that provides the required knowledge, skills, and abilities.

PHYSICAL DEMANDS

·          While performing the duties of this job, the team member is constantly standing, kneeling, walking, reaching, twisting, grasping, lifting, listening, using computer, telephone, and speaking.

·          Frequently using wrist motion, dexterity, eye-hand coordination, and writing, typing on computer keyboard

·          Must be able to lift, push, or pull up to 50 pounds on an occasional basis. 

WORK ENVIRONMENT

·          Work performed indoors, in climate controlled environment. The noise level in the work environment is usually moderate. Employee may be exposed to odor and secondhand smoke.    Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

·          Must be flexible if needed for occasional work outside of normal business hours.