POSITION SUMMARY: Coordinates workers compensation, safety, wellness, and employee benefits for all Birkey's locations. Provides support to HR Manager and store locations. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned: + Coordinate workers compensation, OSHA reporting, FMLA, ACA and the processing of disability claims. + Provide communication and education of the benefits plans, conduct enrollment meetings, manage benefit enrollments including additions, changes, and terminations, and act as a liaison between employees and benefit vendors to resolve issues or obtain information. + Implement company safety program, provide information to locations for monthly safety meetings, tracking of safety meetings, and conduct monthly safety meetings for Champaign. + Implement company wellness challenges/programs and lead the wellness committee. + Oversee employee evaluations including creating, updating, distributing, and tracking of all employee performance evaluations. + Keep job descriptions up to date and assist with developing new job descriptions. + Provide employee support pertaining to the 401(k) plan by helping employees access their account to make changes. + Assist HR manager with developing policies, procedures, and programs to increase employee relations and assist in providing training to store locations in performance of their duties as it relates to payroll and HR. + Coordinate COBRA administration. + Assist with annual audit, discrimination testing, and preparation of 5500s as required. + Keep job related forms current and posted on the portal. + Assist in planning meetings, banquets, and activities as requested. + Maintains a safe working environment and adhere to company safety program at all times. + Performs other duties as assigned. Customer Service Responsibilities: + Ensure every customer is satisfied with the products, services and support of all staff. + Resolve customers concerns efficiently and effectively. + Promote a positive attitude at all times. + Maintain a professional appearance and demeanor. + Exhibit Birkey's high level of customer service on a daily basis. + Acknowledge appreciation of clients and customer. This organization reserves the right to revise the essential position functions as the need arises. Qualifications QUALIFICATION REQUIREMENTS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education/Experience: Individual should be able to set work priorities and work independently in the absence of supervision and be able to understand and carryout oral and written directions. Must have the ability to maintain high degree of motivation in team members to retain focus of providing highest level of customer satisfaction. The individual should have minimum of 2-4 years of related experience, steady work record, and must be able to perform each of the essential position functions. Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. + Ability to get around the corporate office for various tasks. + The employee would normally lift or move up to 10 lbs. and occasionally lifts or moves up to 25 lbs. + Ability to tolerate up and down movement with bending or stooping including reaching above and below shoulder height with arms and hands. + Ability to sit for extended periods of time. + Ability to operate equipment or other power equipment as necessary. + Must meet health assessment requirements. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. + While performing the duties of this job, the employee is occasionally exposed to dust and noise. + The noise level in the work environment is usually moderate. + While performing duties, the employee will be subject to indoor heating and air conditioning conditions. + While performing the duties of the job, the employee will perform extensive keystroke tasks.