OVERVIEW Work with IT and HR end-users to assist in the understanding of systems and interprets business needs to apply technology for solving and supporting business requirements. Participate on a team responsible for defining, developing, testing, analyzing and maintaining the HR systems and future modules. This includes writing, testing, analyzing and supporting current HR Systems and would also include the research, design, documentation, and modification of software specifications throughout the production life cycle. Play an active role in project management tasks. RESPONSIBILITIES (other duties may be assigned) 1. Information Analysis - Serves as the HRIS systems/process expert for the respective area of HR. Effectively communicates with end-users to understand requirements. Researches, recommends and implements process improvements to better utilize HR systems and/or enhance existing business processes. 2. Documentation – Document changes to the application or processing method; specification statements that include impact analysis; test plans; written customer acceptance to the testing that should include use cases; security impact of the request to include access levels, security measures that were included, and how security was tested in the test plan. 3. Development / Implementation - Maintains and supports HR systems based on operation and regulatory requirements through the review, testing and implementation of upgrades, enhancements, business requests and patches. Responsible for all system configurations. Supports application development and standardization. 4. Testing Acceptance – Ensure that all unit, system, regression and acceptance testing has been successfully completed and approved in a development / test environment prior to releasing any updates to QA / production. 5. Customer Support – Support problem resolution for functional area. Always be willing to help a customer find the appropriate procedure or resource, even if the issue is not your direct responsibility. 6. Projects – Assist and participate in projects as assigned by department leadership. Assist with the coordination of resources, schedules and communication for the project as needed. QUALIFICATIONS (Equivalent combinations of education, licenses, certifications and/or experience may be considered) Education • Bachelor’s degree in MIS or related field required Experience • Minimum 5 years of relevant experience required Licenses/Certifications • None required Tools & Equipment • General Office Equipment ACCOMMODATIONS Sheetz is committed to the full inclusion of all qualified individuals. Sheetz is committed to considering all applicants regardless of disability who can perform all essential job duties with or without accommodations.