The CSC ServiceWorks Story We’re the leading provider of commercial laundry services, consumer services technology, and air-vending and EV solutions throughout the United States and Canada. Our Best-in-Class team of 2,500 dedicated professionals’ benefit from work that’s steady (but never boring), time to enjoy what matters, appreciation and rewards in return for hard work and accountability, and support in growing a fulfilling career. Overview **Position Summary:** The primary responsibility includes managing daily HR functions related to compliance and enforcement of company policies and practices, workforce management and development, compensation, wage and hour, leave of absence, disciplinary and or corrective actions, dispute resolutions, handling employee relations matters, talent management, conducting investigations, and performance related matters, Additional responsibilities include employee , recognition, and morale; occupational health and safety, training and development. **Key Job Responsibilities:** • Manage and resolve complex employee relations issues. Conducts effective, thorough and objective investigations. • Maintains in-depth knowledge of legal requirements related to day-to-day management of employees, reducing legal risks and ensuring regulatory compliance. Partners with the legal department as needed/required. • Provide day-to-day performance management guidance to front line leaders (e.g., coaching, counseling, career development, disciplinary actions). • Partner with leaders to foster an engaging, employee-centric culture through strategic support in engagement, performance, workforce planning, and compensation. • Analyzes and monitor HR metrics and trends (e.g., overtime, branch performance dashboards) to develop actionable plans with leadership. • Prepare and deliver monthly/quarterly reports to branch leadership, offering insights and recommendations to address trends and opportunities. • Track, document, and ensure compliance with mandatory and optional training, harassment, and professional development requirements. Oversee and ensure consistent, complaint adjudication of background checks. • Manage the online Onboarding program and team member recognition programs. • Maintain compliance with federal, state, and local employment laws and regulations, and recommended best practices. Review policies and practices to maintain compliance. • Maintain knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment law. • Other duties assigned Benefits & Perks + Work Life Balance! + 75% Employer Contribution to Medical, Dental, and Vision insurance + Health Savings Account with Employer Contribution + Year-round Work & Paid Training + Company Paid Life, Short-term, and Long-term Disability Insurance + 401k with generous Company Match + Paid Time Off (PTO) & Holiday Pay + Flexible Spending & Health Savings Account + Employee Discounts: Travel, Theme Parks, Home & Auto Insurance and more! + Education Reimbursement Program + Paid employee Referral program CSC Service Works will comply with local and state laws regarding minimum wages, including requirements specific to cities, counties, and municipalities. What we’re looking for **Required Education & Experience:** • Bachelor’s Degree in a related field and 3-5 years related experience and/or training; or equivalent combination of education and experience • PHR, SPHR, SHRM-CP, SHRM-SCP or equivalent certification desired • Experience with UKG Pro or other HR Information System is preferred **Required Knowledge, Skills, and Abilities:** • Microsoft Office 365, excel, word, power point • Strong business acumen and acuity. • Knowledge of local, state and federal employment laws. • Ability to recognize trends and develop recommendations based on data analysis. • Strong interpersonal, communication, and customer service skills. • Must possess a high degree of emotional intelligence and integrity • Work cross culturally, understanding how to work effectively in different geographies and business environments. • Must be self-motivated. • Ability to write reports and correspondence. • Ability to effectively and professionally present information one-on-one and small group situations to customers, clients, and other employees of the organization. **Physical Requirements:** • Travel as needed CSC ServiceWorks is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, veteran or other protected status. CSC Service Works will comply with local and state laws regarding minimum wages, including requirements specific to cities, counties, and municipalities. **Minimum Salary** USD $80,000.00/Hr. **Maximum Salary** USD $90,000.00/Hr.