Position Summary:The Human Resources (HR) Compliance & Employee Relations Analyst handles day-to-day operations of the human resources compliance functions and duties. The HR Compliance & Relations Analyst is responsible for knowledge of laws, regulations, and administrative processes associated with HR compliance, employee relations matters, research and investigations, assessing working conditions, employee experience, subpoenas and documentation requests, proper record keeping, and provide proactive reporting to avoid any compliance risks to the organization.
Essential Functions and Responsibilities:
• Performs compliance activities and handles required reporting.
• Performs intake of employee relations matters (i.e. hotline inquiries, calls, employee emails).
• Conducts employee intake as part of employee investigations as required.
• Documents and ensures proper filing of employee documentation as part of employee investigations.
• Responsible for proactive management and tracking of State and Legislative regulatory changes that affect the restaurants.
• Acts as main point of contact on all HR compliance inquiries and responds to general inquiries to all restaurants and RSC. Escalates as necessary.
• Provides HR Compliance posters to all restaurant locations. Monitors modifications in regulatory changes to ensure all locations are compliant with up-to-date posters.
• Researches and implements all employee-related legislative and regulatory changes and/or developments and ensure changes to rules and regulations are applied in the form of policies, practices and within the HR systems.
• Responsible for managing and updating tip credit forms to ensure minimum wage accurately reflect current laws in accordance with regulatory wage changes.
• Ensures compliance with I9 tracking and completion, as well as other compliance related tracking.
• Prepares responses to third-party subpoenas, personnel file requests, and other employment related third-party requests for information and documents.
• Performs review of new regulations by monitoring available tools (i.e. Littler Edge, seminars, publications) and coordinates approval, development and roll out to company.
• Assists in data gathering, compiling of information and implementing special projects as assigned.
• Supports the Director with compliance and employee relations matters.
• Other duties as assigned.
Skills/Knowledge:
Proficient in Microsoft Office Suite. (Word, Excel, PowerPoint, etc.) Strong attention to detail while being results and solution driven. Ability to comprehend, interpret and apply appropriate sections of applicable laws, guidelines, regulations, ordinances, and policies. Strong analytical and problem-solving skills related to HR compliance. Track record of working with a sense of urgency, meeting deadlines, while producing high quality work. Highly organized, detail-oriented, to manage large sets of data from multiple sources. Ability to quickly identify critical trends, as well as data inconsistencies. Ability to exhibit a high level of confidentiality, including handling sensitive reports and information. Excellent organizational skills. Must be able to identify and resolve problems in a timely manner.
Education/Experience:
• Bachelor’s degree in human resources, business administration, or a related field
• 3-5 years human resources experience
• Bilingual English/Spanish preferred
• Experience with multi-state compliance programs and/or employee relations preferred
• Certifications in employment law, compliance or the like preferred
Competencies:
To perform the job successfully, an individual should demonstrate the following competencies:
Collaboration
• Collaboration involves working together with others to achieve common goals, sharing knowledge and resources, and contributing to a positive team culture. Works through differences and finds a productive common ground with others to achieve mutually beneficial results.
Communication
• Conveys information clearly, listens actively, and exchange ideas with others in a way that promotes understanding and collaboration. Demonstrates ability to communicate with different audiences and expresses ideas concisely.
Guest Focus
• Understands and prioritizes the needs and preferences of guests. Whether it's serving external guests or internal stakeholders within the organization, demonstrating guest focus is essential for delivering exceptional service and building strong relationships.
Drives Results
• Sets ambitious goals, takes initiative, and demonstrates a relentless focus on achieving outcomes. Exhibits high motivation and is determined to deliver high-quality results. Meets or exceeds targets and drives success in their work and projects.
Optimizes Work Processes
• Identifies inefficiencies in workflows, designs improvements, and implements changes to enhance productivity and effectiveness. Focuses on finding solutions and process improvement. Continuously seeks ways to streamline operations, reduce waste, and achieve better outcomes.
Supervisory Responsibilities: None
Work Environment:
General office environment. Lighting and temperature are adequate, and there are no hazardous or unpleasant conditions caused by noise, dust, etc. Work is generally performed within an office environment, with standard office equipment available. The noise level in the work environment is usually moderate. Travel Requirements: None
Physical Requirements:
Work is generally sedentary in nature, exerting up to 25 pounds of force occasionally to lift, carry, push, pull, or otherwise move objects, including human body. Walking and standing but may be required, up to 15% of the time.