Location: On site in Memphis, TN, Little Rock, AR, Raleigh, NC, Tampa, FL, Lafayette, LA, or Birmingham, AL

Summary:

The HR Consultant serves as a primary resource for the Retirement Plans Manager, HR Shared Support team and other HR Leaders for information related to Total Rewards Programs (including retirement benefits, payroll, and other HR-related programs). This individual anticipates, research and resolves escalated complex inquiries for associates and managers efficiently. 

Additionally, he/she
• Represent the highest confidentiality in all responsibilities and duties.
• Perform retirement benefits administration to include communicating benefit information to associates, working with our consulting & vendor partners on associate escalated issues
• Ability to analyze data, reconciling biweekly/monthly reports and provide various reports to Retirement Plans Manager
• Assist in the retirement plans administration of the policies and procedures to help ensure our plans are operating in accordance with the plan documents and in compliance with regulatory requirements (i.e. Secure 2.0, Secure Act, Pension Protection Act….)
• Understanding and ability to Interpret policies and plan documents

Competencies/Skills:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Additionally, the qualifications listed below are representative of the knowledge, skills, and/or abilities required in this position:
• Associates or Bachelors degree in Human Resource Management, Business Administration or related field, or an equivalent combination of education and experience
• Professional certification a plus (i.e. PHR, CEBS, SHRM-CP…)
• Minimum of 3 years of retirement plan(s) benefit experience
• Excellent oral and written communication skills
• Proficiency with Microsoft Office Suite
• Strong attention to detail with excellent organization skills
• Understanding and ability to interpret and follow policies, plan documents and regulatory regulations and rulings.
• Ability to prioritize work and meet tight deadlines
• Ability to maintain confidentiality in all situations
• Competencies:
                o Problem solving - the individual identifies and resolves problems in a timely manner and gathers and analyzes information skillfully.
                o Interpersonal skills - the individual is approachable; maintains confidentiality; remains open to others ideas and exhibits willingness to try new things with a                               positive attitude.
                o Oral communication - the individual speaks clearly and persuasively in positive or negative situations. Comfortable speaking in front of groups in meetings and                          training opportunities.
                o Time management - naturally organized and must be able to prioritize multiple expectations.

Retirement Plan Benefit programs may include, but not limited to:
• Defined Contribution Savings Plan 401(k)
• Non-Qualified Deferred Compensation Plan(s)
• Non-Qualified Savings Restoration SERP

This Position’s requirements:
• Participate in research, analysis and administration of corporate benefit plans and programs to include communicating benefit information to associates and working with vendor partners and consultants on escalated issues.
• Prepare written communications and updates to plan documents
• Analyze data, reconciling biweekly/monthly reports and provide various reports to Retirement Plans Manager
• Assist in the administration of the policies and procedures to help ensure the plans are operating in accordance with plan documents and in compliance with regulatory requirements (i.e. Secure 2.0, Secure Act, Pension Protection Act...)
• Understanding and ability to interpret and follow policies, plan documents and regulatory regulations and rulings.
• Provide support to other members of both the Retirement Plans & Welfare Benefit teams during peak seasons, as needed
• Identifies and recommends process improvements; supports retirement plans team projects through goal setting, career development plans and knowledge sharing initiatives
• Promotes a team-oriented approach by developing partnerships with managers, team members, and consulting groups to ensure associate needs are addressed appropriately
• Performs other duties as assigned

About Us
First Horizon is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. With $81.7 billion in assets as of December 31, 2023, we serve clients through a team of approximately ~7,300 associates and ~418 banking centers throughout the southeastern United States. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. First Horizon has been recognized as one of the nation’s best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank.

Benefit Highlights
• Medical with wellness incentives, dental, and vision
• HSA with company match
• Maternity and parental leave
• Tuition reimbursement
• Mentor program
• 401(k) with 6% match
• More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits

Corporate Diversity Commitment:
We remain committed to creating a more equitable society, and that starts with our associates, our clients, and the communities we serve. We do this by elevating equity, providing capital and counsel, and committing to excellence in everything we do.

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