We are looking for an HR Coordinator to join our team.  

We are flexible on the locations of either Edinburgh or Aberdeen.

Job Purpose:

The HR Coordinator plays a pivotal role in the People Experience department by providing essential administrative and project support. This role is responsible for providing timely and accurate information, resolving inquiries, and directing more complex issues to appropriate People Experience staff. The HR Coordinator plays a crucial role in maintaining positive employee experiences and ensuring HR Operations processes run smoothly.

Reporting to the HR Helpdesk Lead, you will work with others in the team to provide first-level advice across the firm, you will deliver the full range of employee lifecycle administration, annual HR cyclical activities and support continuous improvement initiatives within HR Operations and across the full People Experience function.

The HR Coordinator will be responsible for (but not limited to):

Providing employee support and issue resolution to HR inquiries raised via various channels (phone, email, chat), providing accurate information regarding HR policies, procedures, benefits, and other related matters Maintaining accurate employee records in the HRIS, including personal information, employment status, and changes. Updating and verifying data to ensure data integrity and compliance with company policies and data protection regulations Assisting employees with benefits enrolment, changes, and inquiries Supporting new hires with the full employment lifecycle including onboarding processes, paperwork, system access and induction through to offboarding procedures Generation of standard HR reports and metrics as needed Collaborating closely with People Experience team members and key stakeholder teams to address complex inquiries and ensure consistent responses, providing feedback on common inquiries to improve People Experience processes and communication Identifying opportunities to enhance the efficiency and effectiveness of the HR Operations Helpdesk. Participating in process improvement initiatives and suggesting enhancements to knowledge resources Participation in HR projects and the delivery of annual cyclical activities

About You:

Relevant experience in a HR coordinator or similar role in a similar CIPD or equivalent qualified Knowledge and experience of the full suite of Microsoft packages including Word and Excel Experience in HR information systems Solid problem-solving skills and the ability to take initiative Excellent interpersonal and communication skills (both written and verbal) Strong customer service skills with a desire to go the extra mile Ability to manage workload, multi-task and prioritise effectively to meet deadlines Ability to build effective relationships with key stakeholders within the organisation, at all levels Meticulous attention to detail Degree educated in a relevant discipline is preferred Knowledge or experience in managing employee relations cases is desirable but not essential

Why JC?

Johnston Carmichael helps to build success stories that change lives - whether it’s our clients, our communities, or most importantly, our people, who now number over 900 across the UK.

We work with individuals and businesses all over the country and our expertise covers almost every industry sector. We’re also an independent member firm of Moore Global Network Limited, a global accounting and advisory network of over 37,000 advisers across more than 114 countries.

Everything we do at Johnston Carmichael is underpinned by our four core values – Doing The Right Thing, Standing In Other People’s Shoes, Leading Our Future and Remaining Relevant. We’ve created a range of ways to support our people to make sure every voice is heard, including our People and Culture Forum, and we encourage each of our sharp minds to be leaders of their work and learning. You can read more about our culture and values here.

In the last 10 years we’ve raised more than £450,000 for charity and continuously evolved our commitment to sustainable business practices. We are Gold sponsors of the Kiltwalk and also partner with Netball Scotland and England Netball, creating an enduring impact on the ground in our communities.

What you can expect

As well as working with a great team of colleagues and enjoying the balance of hybrid and flexible working, we offer a range of benefits to make your time at JC even more fulfilling. Click here to see what’s on offer.

Different backgrounds and different opinions make for more interesting work and better outcomes. We’re sure we don’t have to say this, but we welcome people from all backgrounds, regardless of your heritage, ethnicity, religious beliefs, sexual identity or gender identity. We also actively encourage applications from anyone who’s had an extended time away from paid employment.

Our team is made up of people who’ve taken varied routes through their careers. We’re here to give you the tools, support, and materials to develop your expertise so you can pursue your ambitions. Our JC Aspire learning programme helps everyone reach their personal goals, and we’ve also carefully created our own Leadership Development Programme, which is accredited by the University of Strathclyde Business School at Masters degree level.

We look forward to hearing from you!

If you’re ready to write your success story with us, apply today.

At Johnston Carmichael we are committed to diversity, equality and inclusion in the workplace.  A copy of this policy will be made available on request.  We also welcome applications from individuals who have had time away from paid employment.