General Information Job Title: HR Employee Benefits Coordinator Contact: Human Resources, (907)228-9316 Date Posted: 08/22/2024 Location: Human Resources Compensation and Hours Minimum Salary: $27.03/Hour Maximum Salary: $40.55/Hour Type of Job: Full Time Hours per Week: 40 Benefits: Health/Dental/Vision/401K Anticipated Job Duration: Year Round Apply Online Job Description Indian Preference in hiring is given to qualified enrolled members of Ketchikan Indian Community (KIC) and Native Americans consistent with P.L. 93-638 and in accordance with KIC policy and other applicable federal laws. Purpose Ketchikan Indian Community (KIC) job descriptions are a management tool to help organize duties and provide employees with the employer’s expectations with regard to a specific job classification. The responsibilities listed are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is a reasonable assignment for the position. This job description is not an employment agreement or contract. Management has the exclusive right to alter this job description at any time without notice. Job Summary The incumbent is responsible for all employee benefit administration and compliance. Assists employees with benefit(s) enrollment, change, and employment separation. Verifies and submits all benefit billing, issues open enrollment notices, and maintains employee database and files. Schedules new-hire and open enrollment opportunities for relevant benefit plans and assists with benefit plan renewals. Administers and primary contact for COBRA, Family Medical Leave, Unemployment Insurance, Worker Compensation benefit requirements, benefits and retirement plans, and verification of employment requests. Works cooperatively with Finance Department to ensure accurate reconciliation of benefits with each payroll. The incumbent must take initiative and be self-driven, able to work effectively to problem solve and complete tasks independently. Completes other duties as assigned. Job Duties & Responsibilities + Enrolls employees in various benefit options during new-hire and open enrollment season sessions or obtains employee signed benefit declination form; organizes and presents new-hire, open enrollment, and special workshop sessions to educate staff on benefit plans and programs; designs and prepares benefit materials and literature. + Participates in employee new-hire orientation to include all benefit programs. + Responds timely to benefit inquiries from managers and employees on plan provisions, benefit enrollment, status changes, and other general questions. + Responds timely and with accuracy to verification of employment requests, ensuring the appropriate authorization is received in writing prior to release of information; follows procedures for release of employment information and retains records of requests, authorizations and responses. + Serves as a liaison between the employee and benefit vendors and carriers; coordinates transfer of data to vendors and carriers, premiums and plan administration; investigates, analyzes and resolves a wide range of complex benefits issues. + Verifies, and records employee information, ensures accurate data feeds between the HRIS/payroll system and carriers; updates benefit plans in the HRIS/payroll system and informs insurance carriers of new or changed information. + Enters benefit enrollment /disenrollment information into HRIS/ payroll system for review by Payroll Specialist at least five (5) business days before payroll distribution. + Reconciles insurance and benefit invoices; monitors account transactions for accuracy; maintains record keeping system to track billing, to include additions and deletions; reviews and verifies monthly benefit vendor invoices and completes adjustments before submitting to supervisor for payment processing within two (2) business days upon receipt. + Ensures COBRA, FMLA/leaves of absence, ACA, and Worker compensation reporting requirements are met. + Processes and administers all leave-of-absence requests, FMLA and Worker Compensation benefits. + Assesses workstation ergonomics upon request and makes cost effective recommendations that minimize risk of injury. + Completes employee benefit separation packet and offboarding processes for each employee separation regardless of employment duration. + Coordinates employee recognition program/s. + Compiles statistics and reports; analyzes benefit utilizations and makes recommendations regarding cost and program effectiveness to the HR Director. + Coordinate and facilitate regular employee workshops and presentations on the various benefit offerings and programs. + The Tribe’s fringe benefits include but not limited to: health, dental, and vision insurance plans, supplemental coverage, life insurance, mutual funds, retirement plans and the employee assistance program. Mandatory benefits include COBRA, Family Medical Leave Act, Unemployment, and Worker Compensation. + Notifies the designated Finance employee when benefit data entry and adjustment is completed and notify benefit vendor of any changes as far in advance as possible. Benefit plan vendors may change from time to time. Each benefit has basic responsibilities that is subject to change without notice. + All Human Resource Department staff will cross train the various HR roles and responsibilities to assure continuity during scheduled / unscheduled co-worker absence. + Update and maintain recognized Holidays and Paid Time Off settings in the HRIS; audit accruals and rollovers according to policy, procedures and agreements; coordinate with Payroll as needed. + Ensures physical and digital personnel files are maintained with accuracy and integrity. + Completes special projects as requested by the HR Director. + Other duties as assigned Minimum Qualifications (Education & Experience) + High school diploma or equivalent. + One years’ experience in human resources, employee benefits administration or related experience. + Experience with billing reconciliations. + A combination of relevant experience, education, and training may substitute for education and experience requirements on a year-for-year basis. Preferred Qualifications (Education & Experience) + Bachelor’s degree in Human Resources or related field. + Three years’ experience in human resources or employee benefits administration. + Experience with Human Resource Information Systems (HRIS). + Experience using advanced functions of MS Excel including complex formulas, pivot tables and vlookup. + Experience in community clinic preferred and a strong commitment to multi-disciplinary teamwork. Necessary Knowledge, Skills, and Abilities + Strong understanding and sensitivity to American Indian/Alaska Native (AI/AN) Tribal culture and lifestyle, working effectively with AI/AN populations. + Effective oral and written communication skills with sensitivity to the lifestyles of targeted participants. + Skills in operating personal computers using a variety of computer software, including familiarity with intermediate Excel functions. + Ability to establish and maintain cooperative working relationships with management, coworkers, and outside contacts. + Ability to maintain strict confidentiality and comply with all applicable federal and tribal privacy laws and KIC policy (HIPAA, HITECH, etc.). + Ability to learn and apply program/agency operating policies and procedures. + Ability to manage multiple priorities and tasks concurrently and meet deadlines. + Ability to work independently as well as with teams. + Knowledge and educational preparation in the theories, methods, practices in administration of benefits management and human resources. + Knowledge of all pertinent federal and state regulations, filing and compliance requirements, both adopted and pending, affecting employee benefits programs, including the ACA, ERISA, COBRA, FMLA, and workers' compensation. + Knowledge of benefits contract language. + Ability to compile and analyze data effectively; be highly detail oriented. + Ability to respond effectively to the most sensitive inquiries or complaints. + Ability to utilize maximum degree of professionalism and diplomacy with those who may be experiencing a high degree of stress both mentally and/or physically. + Self-motivated with independent problem-solving skills. KIC Competencies Cultural Competency: To be respectful and responsive to the health beliefs, practices, and cultural and linguistic needs of KIC Tribal Members. Developing cultural competence is an evolving, dynamic process that takes time and occurs along a continuum . Commitment: To serve Tribal Members and set a high standard for yourself in your performance; strive for results and success; convey a sense of urgency and bring issues to closure; and stay persistent despite obstacles and opposition. Customer Service: Meet/exceed the expectations and requirements of internal and external customers; identify, understand, and monitor the needs of both internal and external customers; always talk and act with customers in mind; and recognize working colleagues as customers. Effective Communication: Ensure important information is passed to those who need to know; convey necessary information with respect, clearly and effectively orally or in writing Responsiveness and Accountability : Demonstrate a high level of conscientiousness; hold oneself personally responsible for one's own work; and do the required fair share of work. Working Conditions The physical demands described here are representative of those that an employee must meet to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions. While performing the duties of this Job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is frequently required to stand and/or sit. The employee is occasionally required to walk, sit, climb, or balance. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, peripheral vision, and depth perception. The noise level in the work environment is usually average. Conditions of Hire + May be required to possess and maintain a valid driver's license or capable of obtaining one, as well as be insurable by KIC’s company insurance. + KIC is a Drug-Free Workplace. All employees must adhere to KIC drug and alcohol policies and procedures to ensure a safe workplace. Employees must pass a pre-employment and subsequent random and/or for cause drug and alcohol screening to be eligible for and maintain employment. + KIC has several positions that must comply with the P.L. 101-630 Indian Child Protection and Family Violence Protection Act (ICPA); all employment offers in the "covered" classification are conditional until KIC has received a Federal criminal background check verifying eligibility to work in these programs. Required Job Qualifications 01. Can you pass a drug test? 02. Are you 18 or older? 02.(a). Education - Do you have a GED or High School diploma 03. Do you have a pending charge or past conviction for DWI/DUI? 04. Do you have any pending charge(s) or past conviction(s) for possession of a controlled substance? 05. Has your driver's license, permit, or privilege ever been suspended or revoked? Back to List Apply Online