**Hybrid - 3 days onsite, 2 days remote** **Duration: 12 Months** **Job Description:** Administrative/Operational HR Specialist Role Brokerage is seeking an HR Specialist to join the HR Employee Solutions team. This function provides operational and advisory support to our HR Business partner teams, as well as to employees and managers across the firm on a number of processes across the employee lifecycle. The HR specialist will primarily focus on HR generalist processes. **Responsibilities include the following:** • Providing comprehensive Tier 1 administrative support, including case routing, responding to administrative employee inquiries, and ensuring compliance with company policies and employment regulations, all while upholding confidentiality, timeliness, and attention to detail • Working with employees, managers and HR Business Partners on a range of sensitive employee matters, including medical accommodations, leaves of absence, and background check escalations • Documenting appropriate case notes in a centralized system and escalating matters when needed **Qualifications:** • Bachelor's degree required with at least 1-2 years of HR generalist experience • Strong organizational and time management skills • Proficiency in Microsoft Office Suite and HR Information Systems • Excellent interpersonal skills with demonstrated patience, tact, and respect • Excellent judgement; knows when the escalate • Ability to navigate multiple stakeholders • Experience dealing with sensitive matters • Ability to maintain confidentiality **About US Tech Solutions:** US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit www.ustechsolutions.com (http://www.ustechsolutionsinc.com) . US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.