LEGENDS
Founded in 2008, Legends is a premium experiences company with six divisions operating worldwide – Global Planning, Global Sales, Global Partnerships, Hospitality, Global Merchandise, and Legends IQ – offering clients and partners a 360-degree data and analytics fueled service solution platform to elevate their brand and execute their vision. Currently, Legends works with marquee clients across business verticals including professional sports; collegiate; attractions; entertainment; and conventions and leisure. We are the industry leaders in designing, planning and realizing exceptional experiences in sports and entertainment. For more information, visit www.Legends.net and follow us on Facebook, Twitter and Instagram @TheLegendsWay.
The VENUE
Legends is thrilled to partner with the Toronto Blue Jays at the Rogers Centre. A role with the Toronto Blue Jays means you will be a part of impacting the fan experience. The fan experience means a commitment to providing best in class customer service for fans who travel near and far to watch Canada’s team. Our employees are resilient, innovative and thrive in an environment where teamwork, accountability, and empowerment are at the forefront of all of our game days and events.
GLOBAL HOSPITALITY
We believe that exceptional venue experiences should extend beyond game day and show time. From five-star feasts and craft cocktails to local eats and sizzling chef-inspired creations, we are renowned for our exceptional dining experiences. Our fresh, creative cuisine is just the beginning. We strive to delight guests at every turn: candy walls, in-house bakeshops and a warm welcome at every turn.
THE ROLE
The HR Generalist is an integral part of delivering our promise to our guests. The HR Generalist will be responsible to assist executing day to day HR administration and assisting with full employee lifecycle processes. They will partner with the Human Resources Director, Human Resources Manager, at Rogers Centre on key initiatives that drive employee engagement and business performance while cultivating Legends organizational culture. This position carries out HR generalist responsibilities in the following functional areas but not limited to high volume recruitment, training, performance management, onboarding, and employee relations. This position will report directly to the Human Resources Director.
ESSENTIAL FUNCTIONS
• Develop and maintain strong partnerships with management ensuring HR strategies, processes and practices are implemented.
• Ensures optimum staffing levels exist throughout the unit at all times for operational success.
• Provide purposeful and futuristic coaching and feedback to all levels of employees, addressing various employee related issues and business needs.
• Partners with employees and management to communicate various human resource policies, procedures, laws, standards and other government regulations.
• Conducts exit interviews, analyzes employee engagement and employee turnover data and makes recommendations to the HR Director.
• Provide HR support during event and non-event days as needed.
• Assists in ensuring company compliance with all existing governmental and labour reporting requirements.
• Partners in the preparation of required documentation for compliance with all provincial and federal laws.
• Assists with employee relations functions including the organization and execution of investigations into policy and law violations in addition to handling general employee concerns.
• Partnership in the processing of worker’s compensation claims, leaves of absences and benefits administration.
• Develops and facilitates talent development materials and initiatives.
• Must exhibit an active interest in company and venue specific operational knowledge as it relates to providing value added HR business partnership.
• Demonstrate thought leadership and suitable judgment in making HR related business decisions.
• Leadership and administration of full employee lifecycle process throughout the region as assigned.
QUALIFICATIONS
The successful candidate will have excellent communication skills; effectively influence others, the ability to make decisions quickly, and a high-level of maturity. Other critical qualifications include:
• Bachelor’s degree in human resources management or other business related
• 3-5 years of progressive human resources experience
• Extensive working knowledge of federal and provincial law including worker’s compensation, workplace safety, ESA, Labour Relations
• Superior computer skills including hands-on HRIS experience
• Must be comfortable presenting to small and large audiences
• Demonstrated ability to forge meaningful interpersonal relationships across functions, industries and in local communities
• Outstanding leadership skills with a high capacity for managing multiple projects simultaneously
• Proven ability to influence and gain credibility with all levels of employees and customers both internal and external
• Must possess excellent oral, written and listening communication skills and the ability to prioritize and execute in a deadline-oriented environment
• A strong commitment to delivering a high level of customer and client service with demonstrated initiative, leadership, and management skills
• Must be flexible to work extended hours due to business requirements including late nights, weekends and holidays
• Comfortable working in a matrix leadership environment
• 2+ Years of people supervisory experience preferred
COMPENSATION
Competitive salary, commensurate with experience, and a generous benefits package that includes: medical, dental, vision, life and disability insurance, paid vacation, and RSP plan.
WORKING CONDITIONS
Location: On Site
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to sit, talk, hear; use hands and fingers and handle controls. The employee frequently is required to reach with hands and arms. The employee is required to stand, walk, and stoop. Specific vision abilities required by this job include close vision and the ability to adjust focus.
Legends is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or genetic information. Legends will provide reasonable accommodation upon request for qualified individuals with disabilities in the job application process.
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