JOB SUMMARY

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The HR Operations Automation Analyst will provide leadership, administration, and management of the activities and resources for a variety of digital projects that range in size and impact within the organization. This role will emphasize the automation of HR operations, leveraging tools such as Power Apps, Power Automate, VBA and ServiceNow to streamline processes and enhance efficiency. The HR Operations Automation Analyst will partner with various service line and departmental leaders to define, strategize and deliver on key initiatives, ensuring that automation is a central component of project execution.

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ESSENTIAL FUNCTIONS OF THE ROLE

\n\nPartners with and leads client executive teams towards the identification of problems/opportunities from a Digital Innovation perspective with a strong emphasis on automation\nEstablishes a process for team-based structuring and defining of  problems, incorporating automation tools such as Power Apps, Power Automate, VBA and ServiceNow\nUtilizes both traditional and modern assessment tools, such as interviews, surveys, and evaluations to arrive at hypothesis and conclusions\nPresents and explains findings to executive leadership team and individuals, highlighting automation opportunities\nProvides advice or suggestions for improvements that meet customer and digital health objectives, focusing on automated solutions\nDevelops implementation plans that integrate automation strategies\nDevelops and distributes communication plans, ensuring clear messaging around automation initiatives\nActively identifies and resolves issues and risk, communicating out when necessary, with a focus on automated risk management\nWorks with client team to implement change management processes, leveraging automation tools to streamline transitions\nMaintains multiple Project/Product Budgets, utilizing automation for efficient budget tracking and reporting.\nActively maintains a pulse on digital disruption / innovation in healthcare, particularly in the realm of automation\nProactively evaluates digital health vendors for applicability, with focus on their automation capabilities\nExperience in leading consumer journey map sessions, incorporating automated touchpoints.\nEstablishes external relationships with other thought leaders in Digital Health, particularly those specializing in automation\nClosely Manages a program of strategic projects, ensuring automation is key component\nManages assigned MCI and MCII assigned to projects, integrating automation tools to enhance project outcomes\nWorks closely with leadership team to develop strategic plan that prioritizes automation in digital health initiatives\n\n

KEY SUCCESS FACTORS

\n\nExcellent listening skills\nExceptional written and verbal skills with ability to communicate at various levels of management\nHighly Skilled in systematic and inventive thinking towards problem solving\nExcellent organizational and time mgmt. skills\nExpertise in conflict resolution\nProven leadership experience in project management\nSolid knowledge of data testing and research techniques\nStrong working knowledge of business management best practices\nFamiliarity with common business software, project management programs and IT systems\nAble to develop and present detailed, actionable proposals and plans\nExperience in business strategy planning\nPassion for disrupting healthcare through digital innovation \n\n

BENEFITS

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Our competitive benefits package includes the following

\n\nImmediate eligibility for health and welfare benefits\n401(k) savings plan with dollar-for-dollar match up to 5%\nTuition Reimbursement\nPTO accrual beginning Day 1\n\n

Note: Benefits may vary based upon position type and/or level

PREFERRED QUALIFICATIONS

\n\nPower Apps\nPower Automate\nService Now\nVBA\n\n

MINIMUM QUALIFICATIONS

\n\nEDUCATION - Bachelor's\nEXPERIENCE - 4 Years of Experience\n