**Date Posted:** 2021-11-11-08:00 **Country:** Czechia **Location:** Evropská 2591/33E, 160 00 Praha 6, Czech Republic We are looking for team members who enjoy managing HR administrative processes and have a strong interest in improving how HR delivers. Based in our Prague Hub, you will join a fast-paced Human Resources team serving employees, managers and HR colleagues for the Central & Eastern Europe region. A successful team member will be very detail oriented, possess a problem-solving mindset and a keen interest in improving existing processes. **You would be responsible for:** • Providing HR transaction support for core HR processes, including hiring, terminations, job changes, tuition reimbursement, and benefits administration • Updating and maintain employee records in Workday; create and deliver HR reports, maintain personnel files • Resolving requests through ServiceNow case management system, striving for first contact resolution • Actively building and developing the HR Knowledge Base to help People Services colleagues perform duties with efficiency and high quality • Participating in continuous improvement projects to improve employee experience and enhance efficiency • Applying sound judgement and discretion with sensitive information **If you have the following skills and experience, we want to hear from you;** • Bachelor’s degree (or equivalent experience) with 2+ years of experience in Human Resources field • Proficiency in English as our core language, with one other major European language to support our various markets • Ability to complete HR processes and transactions in multiple systems successfully and simultaneously • Experience understanding and meeting Key Performance Indicators (KPIs) • Passionate attention to detail while maintaining a high level of integrity and confidentiality • Familiarity with and understanding of HR policies and procedures • Experience with HR and case management systems (e.g. Workday and ServiceNow) • Ability to assist others in understanding new processes and influence them to try new ways of working • Strong troubleshooting skills, with the ability to work in a high-pressure team environment, handling multiple tasks and reacting quickly to problems and issues. **_Carrier is An Equal_** **_Opportunity/Affirmative_** **_Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class._** **Job Applicant's Privacy Notice:** Click on this link (https://www.corporate.carrier.com/legal/privacy-notice-job-applicant/) to read the Job Applicant's Privacy Notice