Downers Grove, IL, US
7 days ago
HR Service Center Analyst II

A Place Where People Matter – Growing our People to Grow Our Business
We’re thrilled that you are exploring career opportunities where you can continue to make a positive difference every day to think big about our future and push the limits of our industries.
 

Primary Purpose:

The HR Shared Services Analyst II (HRSS Analyst II)is responsible for resolving sophisticated HR inquiries and critical issues from Tier I support team, requiring a specialized understanding of HR processes and functions. This position plays a key role in supporting HR operations related to Talent Acquisition, Onboarding, Learning & Development, Benefits, Payroll, and overall employee lifecycle management. The HRSS Analyst II ensures the accuracy, compliance, and efficiency of HR transactions while maintaining a high level of service to employees and HR teams.

 

What you will do:

Handles escalated transactions and inquiries from Tier I support related to various HR functions, ensuring all employee information is accurate and up to date. Provide expertise on complex cases requiring deeper knowledge of policies and HR compliance requirements. Handle employee lifecycle processes from hire to retire, ensuring compliance with internal policies and relevant legislation. Process HR transactions accurately in HRIS systems with supporting documentation and data accuracy. Find opportunities for process improvement within the shared services function to increase efficiency and service quality. Collaborate with HR COEs to align processes and recommend improvements where needed. Maintain HR documentation, including employee records, and compliance reports. Ensure confidentiality and data protection in line with company and regulatory guidelines.

What you will need:

Bachelor’s degree in Human Resources, Business Administration, or equivalent experience 2-4 years of HR Shared Service experience, or HR operations Proficient in HR processes and familiar with HRIS platforms Excellent organizational and communication skills Able to balance multiple tasks and have a proactive approach Strong analytical skills

It takes people like you and a global network of employees across North America and EMEA to build a company where the best people want to work.  As a valued ChemPoint employee, your role is to be fanatical about every customer and supplier interaction. 

We are committed to a diverse workforce and a culture of inclusion. Together, we are building a culture where we respect one another as peers and that acknowledges the unique experiences, perspectives and expertise of individuals and provides the development and growth opportunities to empower us to redefine our industry.  

ChemPoint is an equal opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against based on their race, gender, sexual orientation, gender identity, religion, national origin, age, disability, veteran status, or other protected classification.

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