The Director, Timekeeping and Payroll Support will be responsible for the strategic direction, management, and oversight of the Ultimate Kronos Group ("UKG") timekeeping system and the support model for employee timekeeping and payroll needs ("support model"). The Director will serve as a key liaison between the Timekeeping Governance Committee, business leaders and operational teams, ensuring that all initiatives are effectively prioritized, tracked, and delivered in alignment with the organization's strategic goals. This role involves leading a UKG team, driving timekeeping initiative progress across the health system, and serving as a functional subject matter expert and escalation point. The Director will oversee the UKG team's performance and development, ensuring the team collectively has the skills and support needed to excel. Additionally, the Director will be responsible for staying informed of industry trends, recommending improvements, and ensuring that the UKG system evolves to meet the changing needs of the organization.
Primary Duties & Responsibilities
Lead the creation, development, and maintenance of timekeeping strategies (e.g., user experience, application functionality, mobile application practices).Develop and implement a comprehensive support model that ensures timely and effective resolution of timekeeping and payroll-related inquiries. Partner with Finance and Payroll to resolve complex issues as necessary. Lead relationship management efforts with key stakeholders inside and outside the Timekeeping Governance Committee.Manage the development, maintenance, and enforcement of relevant timekeeping policies and practices. Share the responsibility (with Finance) for addressing any internal and external audit findings related to the timekeeping process and controls.Support the Timekeeping Governance Committee (e.g., EIS, Finance, HR) and collaborate with relevant stakeholders to align UKG system capabilities and user experience with the organization's goals and objectives.Partner with EIS, Finance, Legal, and other departments to ensure the UKG system integrates seamlessly with other enterprise systems.Collaborate and provides input to EIS regarding system upgrades, enhancements, patches, vendor management, system performance, etc.Collaborate with Legal and Compliance/Labor Relations to ensure the UKG system configuration adheres to all applicable federal, state, and local regulations, including labor laws, collective bargaining agreements and payroll requirements.Build, lead, and mentor a high-performing team responsible for timekeeping and payroll support (e.g., triage, case management, resolution).Identify and prioritize opportunities for process improvements and UKG system enhancements that drive operational efficiency and reduce errors.Stay informed about industry trends and best practices in timekeeping and payroll systems to ensure the organization remains efficient and competitive.Develop and maintain reporting mechanisms to track user satisfaction and operational metrics (e.g., volume, SLA adherence).Qualifications
Education
Minimum Requirement - Bachelor's Degree - Business administration, human resources, or a related field
Preferred Requirement - Master's Degree- Business administration, human resources, or a related field
Work Experience
Minimum Requirement - 5 years of experience - Healthcare or large enterprise environment
Minimum Requirement - 5 years of experience - Familiarity with Timekeeping, payroll, or HR systems management
Minimum Requirement - 5 years of experience - Familiarity with other HRIS systems
Licenses and Certifications
Preferred Requirement - Certification in UKG system administration or related disciplines
About UsCedars-Sinai is a leader in providing high-quality healthcare encompassing primary care, specialized medicine and research. Since 1902, Cedars-Sinai has evolved to meet the needs of one of the most diverse regions in the nation, setting standards in quality and innovative patient care, research, teaching and community service. Today, Cedars- Sinai is known for its national leadership in transforming healthcare for the benefit of patients. Cedars-Sinai impacts the future of healthcare by developing new approaches to treatment and educating tomorrow's health professionals. Additionally, Cedars-Sinai demonstrates a commitment to the community through programs that improve the health of its most vulnerable residents.
About the TeamCedars-Sinai is one of the largest nonprofit academic medical centers in the U.S., with 886 licensed beds, 2,100 physicians, 2,800 nurses and thousands of other healthcare professionals and staff. Choose this if you want to work in a fast-paced environment that offers the highest level of care to people in the Los Angeles that need our care the most.
Req ID : 5774
Working Title : HR Service Center Director, Timekeeping
Department : HR Service Center
Business Entity : Cedars-Sinai Medical Center
Job Category : Human Resources
Job Specialty : Human Resources
Overtime Status : EXEMPT
Primary Shift : Day
Shift Duration : 8 hour
Base Pay : $63.45 - $111.04