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SUMMARY
The HR Specialist supports the Distribution and Refurbishment Center (DC and RC) associates and managers regarding general HR questions and issues. This position also provides general administrative HR support to the DC/RC HR Senior Manager and DC/RC. This position works with direct supervision, interacting with his or her supervisor frequently during each work period. Nearly all but the most routine activities require a supervisor’s advance approval.

Job Description:

ESSENTIAL JOB DUTIES AND RESPONSIBILITIES*

• Maintains, audits and distributes statistical timekeeping/headcount reports for DC and Refurb Management; run ad hoc reports upon request.

• Assist associates and DC/RC Management in resolving general DC and Refurb company policy inquiries or other various HR related issues, including payroll related issues; coordinate between management and non-exempt associates to maintain open lines of communication.

• Support the DC/RC recruiting efforts with verifying internal applicant eligibility, scheduling interviews, collecting interview notes, and scheduling new hires for orientation.

• Accurately enter all New Hires into HRIS for DC and Refurb departments.

• Print GoTime time clock badges as needed for associates.

• Maintain and assist DC/Refurb Management with GoTime/attendance related issues, including PTO related inquiries.

• Report accident claims to Sedgwick and assist Risk Management department with any Workers Compensation related issues.

• Compile and communicate absences reported to associate call-in line daily.

• Coordinate and assist with various department projects and events.

RELATED COMPETENCIES

• Contributing to Team Success – Actively participates as a member of a team to move the team toward the completion of goals.

• Customer Focus – Makes customers and their needs a primary focus of one’s actions; develops and sustains productive customer relationships.

• Managing Work – Effectively manages one’s time and resources to ensure that work is completed efficiently.

BASIC AND PREFERRED QUALIFICATIONS (EDUCATION and/or EXPERIENCE)

• High school diploma or GED required

• At least 1 year of administrative support or customer service experience required; experience in a Human Resources capacity preferred

• Must be able to work a flexible schedule including some evenings and weekends during peak periods

MINIMUM QUALIFICATIONS, JOB SKILLS, ABILITIES

• Proficient ability to communicate effectively with others using spoken and written English — bilingual English/Vietnamese/French communication skills preferred

• Possess the learning capacity to receive and apply cross-functional training; willingness to assist other functions and work groups as needed so the department achieves or exceeds its overall business objectives

• Working knowledge of Windows-based business computers and Microsoft Office programs; specifically, Access, Excel, Outlook,  and Word

• Proficient customer service skills

• Ability to use basic office equipment and machinery, including fax machine, photocopier, and 10-key pad on a computer keyboard

• Working knowledge of sorting and filing using alpha and/or numeric order

• Possess accurate typing and data entry skills

• Possess working analytical, problem solving and decision-making skills

• Ability to recognize discrepancies/errors in written/recorded data/information including the ability to initiate and respond to work errors in a professional manner, working collaboratively and cooperatively with others

• Ability to organize, prioritize and control job responsibilities in order to meet deadlines in an environment with overlapping and potentially conflicting priorities

• Working knowledge of Kronos time keeping system preferred

• Consistently demonstrates a commitment to GameStop policies and procedures, including but not limited to, attendance, confidentiality, conflict of interest, and ethical responsibilities

Full-time store positions at GameStop are also eligible to participate in incentive programs, health benefits, paid time off, 401 (k), employee discount and a casual work environment. Positions at GameStop may also be eligible for a bonus and/or other incentives.