Job Description A client of Insight Global is seeking and HR Employee Support Specialist to join their team in the Calgary, Canada area. The HR Employee Support Specialist will serve as the first point of contact for all North America and Canada employees and will provide support pertaining to any HR Policies & Procedures, Pay, Benefits, Leaves and Retirement, etc. The HR Employee Support Specialist will work closely with Tier 2 Support or other HR Colleagues to help resolve or escalate complex issues and will be responsible for the day to day interactions with employees and leaders over email and phone within the HR Shared Services Center by providing accurate and timely support. This role will pay 20.00 an hour and is fully onsite in Calgary, Canada. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .     To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ . Skills and Requirements Diploma, Associates Degree or equivalent 2-3 years HR Administrative experience Excellent communication skills, including the ability to write clearly and succinctly in a variety of communication settings and styles Strong customer service orientation Ability to troubleshoot and respond to employee inquiries by telephone or email Strong attention to detail and ability to maintain accuracy in a fast-paced environment Experience working in a multi-cultural HR Shared Service Center High call volume experience SharePoint SAP null We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.