Job Summary

The HR Support Specialist reports to the HR Support Manager to facilitate HR data administration by coordinating new hire on-boarding, maintaining employee records, generating and auditing reports, and providing support to other areas of HR as needed.  

The successful candidate will embody and work to reinforce MAA’s Core Values.  Those values include:

Appreciating the uniqueness of each individual

Communicating openly and with integrity

Embracing opportunities

Doing the right thing at the right time for the right reasons

Duties and Responsibilities

Gathers and reviews new associate records in HR system of record to ensure completeness and accuracy. Follows up on incomplete records and transactions.

Prepares and maintains files for employee record-keeping. Ensures separate employee files are maintained for medical, EEOC, etc. Organizes, researches, audits and archives as necessary.

Coordinates all pre-hire tasks and transactions for newly-hired associates (e.g., I-9, E-Verify) and other on-boarding tasks.

Provides support to ensure the completion of Forms I-9, verification of I-9 documentation and maintenance of I-9 files.

Distributes notifications of new hires and staffing changes as required.

Reviews and processes employee transactions within HR system of record including, but not limited to, new hires, transfers, job changes, pay changes, employee data and/or status changes, and terminations.

Generates reports from HR system of record for auditing data and processing transactions.

Performs customer service functions by answering employee requests and questions.

Provides support for unemployment claims processing including, but not limited to, researching and summarizing data for claims administration in coordination with Employee Relations as needed.

Provides general administrative support (e.g., preparing correspondence, document scanning/copying, mail processing) as needed.

Maintains confidentiality and integrity of sensitive HR and employee data and information.

Performs other related duties as assigned to meet the needs of the business.

Required Qualifications

High school diploma/GED and two years of administrative or Human Resources experience required

Preferred Qualifications

Human Resources experience with on-boarding new hires, auditing Form I-9s, using e-Verify, and/or workforce administration strongly preferred

Bilingual (English/Spanish) fluency and literacy strongly preferred

Experience with Workday or related HR or human capital management system preferred

Associate’s or Bachelor's degree in Human Resources, Business Administration or related field preferred

Knowledge, Skills, and Abilities

Knowledge of Human Resources functions and tasks comprising the employee life cycle (e.g., pre-hire, new hire on-boarding, job and compensation changes, termination)

Awareness of laws, regulations, principles and practices of human resources (e.g., I-9, eVerify, EEO, FLSA)

Knowledge and skills to operate human resource information systems for data entry and retrieval, records maintenance and auditing, and reporting.

Skill in managing work items and prioritizing to meet deadlines

Skill and ability to clearly and concisely communicate verbally and in writing

Attention to detail and analytical skills for auditing HR transactions in the HR system of record

Computer skills with Microsoft Office applications (Word, Excel, Outlook and PowerPoint)

Intellectual curiosity and ability to follow instructions and learn on the job by performing a variety of tasks

Problem-solving and critical thinking skills

Time management skills, including punctuality for on-time attendance

Ability to maintain confidentiality and maintain appropriate discretion

Physical and Environmental Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms.

This position requires the ability to occasionally lift office products and supplies, up to 20 pounds.

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Disclaimer

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.