Could you be our next Analyst, HR Technology at Main Line Health?
Why work as a Analyst, HR Technology with Main Line Health?
Essential Accountabilities:
· Liaison with IT and program owners to identify and resolve process and system issues in a timely manner.
· Gather business requirements for new implementation and/or process changes from business stakeholders and ensure understanding with IT for optimal delivery.
· Partner with program owners to ensure end-to-end processes are documented, knowledge is transferred, and cross-functional impacts are communicated.
· Ability to perform functional integration testing of all integration points between the applications, components, and services.
· Perform defect investigation and root cause analysis to solution day to day production issues as well as system enhancements.
· Strong reporting capability (query building and modifying) and ability to process data into meaningful information.
· Develop and maintain training program materials for departments within and outside of HR, including Managers and Directors.
· Develop standard operating documentation (SOP) and ensure updated regularly with accurate information as processes and business needs change.
· Participates in special projects and performs other duties as assigned.
Experience:
· 3-5 years of experience in application administration.
· Strong analytical skill as well as verbal and written communication skill with problem solving aptitude.
· Attention to detail
· Strong organization skill with high ability to multitask.
· Working knowledge of MS Excel and Visio
Other Minimal Qualifications:
· Demonstrated ability to develop strong relationships with others.
· Demonstrated experience with process management.
· Effective written and verbal communication skills across multiple formats: formal presentations, meetings, conference calls, e-mails, and communications.
· Excellent interpersonal communication skills.
· Ability to make sound decisions in accordance with corporate policies.
Education:
Bachelor’s degree in HR, data science, communications or related field (Advanced degree preferred)