TBD, Global
7 days ago
HREX_Portfolio/Service Management & Governance Lead
HREX_Portfolio/Service Management & Governance Lead At ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions.Write the next chapter of your ABB story.
Your role and responsibilities

The ABB HR Experience Process, Data and Technology organization is dedicated to delivering a world-class HR experience. We develop and implement business-driven strategies, enhance HR systems, and work closely with the business to improve end-to-end HR processes, manage data, and oversee global systems. By taking a holistic approach, we ensure seamless integration of processes, data, and technology to benefit our people. If you have strong technical and analytical skills, a customer-first mindset, and a passion for user experience, we encourage you to apply.Are you ready to take on a challenging role where you will be accountable for ensuring good governance across HR processes, data, and technology portfolios? We are looking for a dynamic individual to drive performance management for our portfolio and service management, establish governance forums, and report on performance. This role also includes managing M&A requirements from the business.You will lead a team responsible for overseeing established processes and procedures for release and test management activities within the organization. Additionally, you will establish a PMO that sets project standards and services, and manage holistic risk and compliance activities, HR access authorizations, and the Document Management Solution.Your key responsibilities will include driving governance and performance management across HR portfolios:PORTFOLIO MANAGEMENT AND GOVERNANCE:•\tStrategic Alignment: Define clear objectives that support business goals and prioritize projects based on strategic fit and potential value.•\tGovernance Structure: Establish a Portfolio Governance Board for oversight and resource allocation, and clearly define roles for accountability.•\tFrameworks and Processes: Implement standardized approaches (e.g., Agile, Waterfall) and develop criteria for project selection, including strategic alignment and risk assessment.•\tRisk Management: Identify and assess potential risks regularly and formulate strategies to minimize negative impacts.•\tPerformance Monitoring: Establish key performance indicators (KPIs) to measure success and provide transparent insights for informed decision-making.•\tChange Management: Ensure the framework can adapt to changes and actively involve stakeholders to promote buy-in.•\tFinancial Oversight: Practice robust financial management across projects and monitor performance to implement cost controls as needed.SERVICE MANAGEMENT AND GOVERNANCE:•\tRisk Management: Identify, assess, and mitigate service delivery risks to maintain reliability.•\tPerformance Monitoring: Track and report on metrics to measure effectiveness and satisfaction.•\tStakeholder Engagement: Gather customer feedback to refine services and create communication channels to promote collaboration.•\tContinuous Improvement: Regularly review and innovate to optimize service delivery.ADDITIONAL RESPONSIBILITIES:•\tReport on risk and compliance management and ensure all employees are aware of their responsibilities.•\tManage HR systems access and authorization processes, ensuring appropriate security controls.•\tLead a team of Application Owners and Functional SMEs to deliver and support the Document Management Solution for ABB HR.•\tEnsure responsiveness to M&A portfolio requirements and monitor delivery.Locations are flexible for HR roles, while role holders will be expected to work/collaborate with teams in European and US EST time zones. Ultimately, we’ll choose the most qualified candidate for each role.

Qualifications for the role

To be successful in this role, you should possess the following qualifications:Proven experience in defining guidelines, delegating responsibilities, setting performance targets, and monitoring progress.Ability to allocate responsibilities and supervise team members effectively.Leadership skills to provide guidance and support to temporary work teams.Commitment to personal development and mentoring or coaching others.Strong influence skills to ensure alignment with governance and processes.Excellent relationship management with key senior stakeholders and ability to provide executive communications and reporting.Strong vendor management experience to ensure great service delivery.

What's in it for you?Evolve in your career: through trainings and our Open Job Market, your career development continues!Flexibility: we have hybrid work options, make the best out of them!Get motivated by continuous improvement in what we do and how we do it, bring your know-how.More about us

We value people from different backgrounds. Apply today for your next career step within ABB and visit www.abb.com to learn about the impact of our solutions across the globe. #MyABBStoryFor US candidates only: While base salary is determined by things such as the successful applicant’s qualifications and experience, this position is expected to pay between $159'000 and $265'000 annually and is eligible for a short-term incentive plan/annual bonus.

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