Our people are at the heart of everything we do, and our People team plays a key role in creating an environment where our people can thrive. The HRIS oversees HR administration, managing the employee lifecycle, ensuring legal compliance, and supporting the development and implementation of HR policies. 

You will help to drive efficiency, automation and self-serve through the progression of our People systems roadmap and ensure the People Team and the wider business have access to accurate and insightful data to help support decision making.   

In addition, this role will be the lead for UK total reward and manage our reward cycle, reporting and forecasting.

The HRIS will work closely with the People team and senior leadership to improve people practices and support the organisation’s commitment to being a great place to work. 

Location: This is a hybrid role with the ideal candidate being located within a reasonable commuting distance from our headquarters in Middlesbrough. However, we may also consider candidates who are based within a reasonable distance of any of our other Fedcap offices, provided they meet the necessary requirements. For more information on our office locations, please click here to visit our office finder.

Salary: £45,000 

Key Responsibilities 

Deliver People Operations with a deep focus on customer service, employee experience, operational excellence and continuous improvement  Provide leadership, guidance, and support to team members. Foster a positive work environment and encourage professional development.  Track and report on team performance metrics. Identify areas for improvement and implement effective solutions.  Lead projects from inception to completion. Ensure projects are delivered on time, within scope, and within budget.  Own and manage the employee experience to enable the ‘moments that matter’ during the employee lifecycle and providing a personalised and responsive first line support and guidance.  Lead our people processing and administration services, ensuring process accuracy and efficiency.  Drive our systems roadmap, helping us to become more effective and efficient and enabled through automation and self-serve.  Produce reports and analyse data to provide robust insights to the People Team and wider business, helping to inform decision making.  Own reward and recognition for the company, progressing our reward and recognition initiatives and managing our reward cycles, systems, process and governance. Work closely with our payroll team to ensure our people are paid and rewarded smoothly.  Provide robust governance, quality and data integrity oversight for the People Team.  Support and work collaboratively with Director of People and other stakeholders on the setting and delivery of the People Strategy. Any other ad hoc duties in line with business requirements. 

Person Specification 

Ability to role model our values of Kindness, Respect, Integrity, and Innovation  CIPD Level 5 or above (or equivalent experience)  Proven experience in an HR Operations or HR Management role Experience in managing HR processes, systems Strong understanding of HR operations, including compliance. Thorough understanding of UK reward landscape and best practice Knowledge of UK employment law and HR best practices.  Proficiency in HRIS management and HR data analysis.  Excellent organisational and project management skills, with the ability to manage multiple priorities.  Strong communication and interpersonal skills, with the ability to engage and influence stakeholders at all levels.  Problem-solving skills, with a proactive approach to resolving issues and improving processes.  People-focused and empathetic, with a commitment to delivering high-quality HR services and supporting employees.  Detail-oriented and organised, with a focus on ensuring compliance and delivering efficient HR operations.  Proactive and solutions-oriented, with the ability to identify opportunities for improvement and implement change.  Collaborative and adaptable, able to work effectively in a fast-paced environment and support the wider HR team. 

Reward

Here’s what makes us a rewarding career….

A real opportunity to make a genuine social difference An inclusive and supportive culture Learning and development opportunities to help you grow from day one (including a two-week induction and the opportunity of an Institute of Employability Professionals (IEP) qualification for all employees) Competitive benchmarked salary plus additional bonus and recognition schemes £500 a year to spend with your choice of over 900 retailers Pension and free life cover (4 x salary) Health and wellbeing support with an internal Wellbeing Team and our Employee Assistance Programme (including 24/7 telephone support, counselling, legal and financial information, mindfulness, digital gym) Supporting your work/ life fit through a range of flexible working options, up to 30* days annual leave, buy/ sell holiday scheme, no bank holiday or weekend working! Family friendly policies including enhanced maternity and paternity pay A cycle to work scheme that is open all year long! Laptop and mobile phone for every employee!

Additional information 

Equality, Diversity, and Inclusion

Fedcap Employment is committed to applying equal opportunities at all stages of recruitment and selection, in line with its Equality, Diversity and Inclusion policy in addition to our duty under the Equality Act 2010 to have due regard to the need to eliminate discrimination; to advance equality of opportunity.

Fedcap Employment is a Disability Confident Leader employer and as such, any candidate with a disability will not be excluded unless the candidate is unable to perform a duty intrinsic to the role, having considered reasonable adjustments. Reasonable adjustments to the recruitment process will be made to ensure that no applicant is disadvantaged because of their disability.

Disability confident employer

Fedcap is a recognised Disability Confident Leader with commitments to aim to recruit, retain and develop disabled people within the company. We encourage applications from people with disabilities and will offer to support with reasonable adjustments where required. 

Veterans and service personnel

Fedcap is positive about employing veterans and service personnel spouses or family members as part of our commitment to upholding principles of the Armed Forces Covenant.

Advert expiry: If you are interested in the position we recommend applying at your earliest convenience. Fedcap reserves the right to withdraw a job advertisement at any time.  

INDHP