Job Description   

Responsible to perform the most suitable initial setup of the system and provide the necessary support and assistance for technical issues and evolutive changes, both in the maintenance and implementation phases of the account.   

Tasks 

The specific tasks associated to this position are:  

Implementation:

Provides assistance to make effort estimates for the development of allowed ad-hoc system requirements by the customerCollaborates with the Products and development team in resolving issues and proposing new functionalities for the standard product as required by customersEnsures adherence to the Exchange standard guidelines with respect to the standard documented functionalitiesAdapts and configures the standard Exchange solution according to the customer specific questionnaire provided by the project governance teamPerforms testing for the different phases of a project as required.Resolves technical problems related to the application setupEnsures proper implementation of the solution in different environments (Development, Test and Production)

Maintenance and Support:

Investigates and resolves technical problems related to the application setupPerforms unit testing for system fixes and new parametrization to ensure the solution works according to the specificationsSupports the client on queries regarding application functions through collaboration with payroll operations and data control teamsConducts routine checks for preventive maintenance on the system

Qualifications

In addition to the common skills to all Alight employees, the specific ones for this position are:  

Has knowledge of HR pre-, post-, and payroll processing.Has Functional knowledge of HR concepts and technologies such as SAP HCM / Peoplesoft / euHReka / Workday / SuccessFactorsCan work on multiple projects simultaneouslyKnowledge and experience with the following technologies:SQLXSLTRuby on RailsWebservices (WSDL, REST) – Not required but a plusUNIX/LINUX scripting. Not required but a plus

Knowledge of integration technologies such as SAP XI/PI not required but good to have

Attitudes & soft skills

Motivation and desire for improvement  Commitment to the customer and the company  Motivation to achieve excellence  Orientation to the process of continuous improvement  Positive collaboration and anticipation to the needs of others  Ability to adequately assess the commitments acquired and set priorities  Ability to work in a changing environment  Capacity for analysis and problem solving  Ability to act professionally in difficult situations and to take the necessary actions 

Ability to work with teams in different locations  

We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.
 

DISCLAIMER:

Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units.

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