The Performance Management team in HCM designs, implements and advises on strategic frameworks to drive and assess the performance of our people and managers at Goldman Sachs.
As a Performance Management team, we:
Design and implement frameworks to consistently identify and assess talent and inform people decisionsDevelop innovative processes, insights and platform solutions to help inform talent decisions, create operational efficiency and provide a seamless end user experienceEnsure regulatory compliance for all talent management practices and frameworks Create a positive experience for our people through intuitive systems, policies and processesCollaborate with HCM and the firm
HOW YOU WILL FULFILL YOUR POTENTIAL
Collaborate closely with global colleagues to design, implement and support the following Performance Processes:Three Conversations at GS Goal SettingMid-Year Check-InYear End Feedback and QuartilingPromotions (across all titles) Manager Excellence assessment
Key roles and responsibilities (applicable to all talent processes listed above) would include:
Project planning for executing on the global performance management initiatives and processes. Includes: Defining the high level stages, milestones and timelines required to launch and execute a global program or processDefining the communication strategy for all phases of the process Create a business/stakeholder management plan Plan for system uplifts, configuration and testing required for the processes2. Cross regional advisory for various business and HCM stakeholders to implement and drive performance management initiatives. Includes:
Partnering closely with SMEs in product, engineering and reporting to align on the execution across multiple processes / projects Communicating closely with the business stakeholders across regions on both BAU processes as well as strategic projectsWorking closely with stakeholders including engineering and product providing real time coverage to trouble shoot system issues as well as work on developing solutions to meet business requirements3. Implement the performance management technology strategy including strategic uplifts and transformations critical to the firm
Document feedback and improvement opportunitiesWork with engineering and product teams to identify, prioritize and implement necessary technology uplifts, fixes and enhancements to elevate processes for future cycles Prioritize platform improvements based on feedback4. Collaborating with firm’s control functions to ensure regulatory compliance across all frameworks and practices
Prepare for audits, help gather necessary documents Validating processes and frameworks with both internal and external advisors5. Support cross functional change management for the evolving talent processes design, policy and technology platforms. Includes:
Collaborate with functional and PMO teams to drive change management across various talent initiativesPlan business engagement and sponsorship strategy for key initiatives Design learning resources and guides to help create awareness & share best practices for the performance management processes (people and managers)6. Execute the overall process, system and reporting, including analysis of key performance metrics, in order to help monitor success of initiatives, optimize the approach and report on impact
Provide support to BPs and End Users, escalating where neededManage queries and requests from employees, managers and other stakeholders related to the performance management processes and systemsSKILLS & EXPERIENCE WE’RE LOOKING FOR
BASIC QUALIFICATIONS
3+ years of relevant work experience in a corporate environmentHighly organized, excellent project management skills, follow-throughExceptional attention to detail and problem solving skills Ability to communicate complex problems and technical / process workflows to stakeholdersExcellent interpersonal and communication skills, both written and oralDemonstrated ability to manage sensitive, confidential information with impeccable judgmentResults-oriented - ability to balance multiple time-sensitive projects Ability to analyze data and draw conclusions, proficient in Microsoft Office products Ability to work well independently and build relationships across levels, functions and regions Proactive, looking for opportunities to broaden knowledge and understandingPREFERRED QUALIFICATIONS
Bachelor’s degree1-3 years of experience working in performance management, talent development, product management, data analytics and reporting, project management or Business Partner roleExperience working with HCM tech platforms, system testing (UAT), gathering stakeholder feedback, analyzing themes to inform future enhancements Collaborate with product and engineering SMEs to assess talent platform/s performance, identify opportunities for improvement, define and prioritize product requirements, features, and enhancements Knowledge of change management best practicesProven ability to influence cross-functional stakeholders Knowledge of financial services industryModerate to advanced Excel skills (e.g. vlookups, pivot tables, data cleansing and reconciliations)ABOUT GOLDMAN SACHS At Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow. Founded in 1869, we are a leading global investment banking, securities and investment management firm. Headquartered in New York, we maintain offices around the world. We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally, from our training and development opportunities and firmwide networks to benefits, wellness and personal finance offerings and mindfulness programs. Learn more about our culture, benefits, and people at GS.com/careers. We’re committed to finding reasonable accommodations for candidates with special needs or disabilities during our recruiting process. Learn more: https://www.goldmansachs.com/careers/footer/disability-statement.html
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