About NCR VOYIX

NCR VOYIX Corporation (NYSE: VYX) is a leading global provider of digital commerce solutions for the retail, restaurant and banking industries. NCR VOYIX is headquartered in Atlanta, Georgia, with approximately 16,000 employees in 35 countries across the globe. For nearly 140 years, we have been the global leader in consumer transaction technologies, turning everyday consumer interactions into meaningful moments. Today, NCR VOYIX transforms the stores, restaurants and digital banking experiences with cloud-based, platform-led SaaS and services capabilities.

Not only are we the leader in the market segments we serve and the technology we deliver, but we create exceptional consumer experiences in partnership with the world’s leading retailers, restaurants and financial institutions. We leverage our expertise, R&D capabilities and unique platform to help navigate, simplify and run our customers’ technology systems.

Our customers are at the center of everything we do. Our mission is to enable stores, restaurants and financial institutions to exceed their goals – from customer satisfaction to revenue growth, to operational excellence, to reduced costs and profit growth. Our solutions empower our customers to succeed in today’s competitive landscape. 

Our unique perspective brings innovative, industry-leading tech to all the moving parts of business across industries. NCR VOYIX has earned the trust of businesses large and small — from the best-known brands around the world to your local favorite around the corner.

Position Summary and Key Areas of Responsibility

The Experience Services Senior Meeting and Events Manager is responsible for requested aspects of the planning and execution of meetings and events for the client's portfolioThis role will oversee the overall client relationship, managing expectations and ensuring seamless operations for meetings, events, and on-site conference spacesThe Experience Services Senior Ambassador, Meeting and Events Lead is responsible for ensuring the team delivers productive, exceptional experiences and memorable events that meet the client's expectationsThe role is Client facing and must be able to exhibit exceptional customer service and communication skillsAdditionally, this role will collaborate with the Experience team, as needed, to support an overall enriching and engaging workspace, focused on proactive solutioning and ongoing innovation and optimizationEstablishes strong relationships with the client's business units to build trust, understand their needs and consistently exceed client expectations for on-site meetings & eventsManage all aspects of on-site meeting & events planning, strategy, innovation & optimization, and executionDemonstrate expertise in managing high profile meetings and events with senior executive participation including detailed project planning and supportConsult with building and conference center stakeholders to determine event needs such as space, physical set-up, AV and technical requirements, catering, and event supportOversee and coordinate scheduling of conference center and meeting rooms including a comprehensive team and meeting calendarEnsures disciplined planning of recurring meetings, ensuring executive availability and resource allocationCollaborate with key support partners/capabilities to ensure frictionless experiences (IT, A/V, facilities management, catering, etc.)Consistently deliver high standards of care during events, exceed client expectations, and anticipate needsSource vendors create accurate and detailed RFPs for services (as needed) evaluate proposals and make recommendations to customers on rooms that will accommodate specific program needsDevelops playbooks, tools and lead programs which improve the client experience, efficiency and effectiveness of service delivery, performance, quality, safety, and riskCoordinate feedback from business line stakeholders and client attendees to integrate into continuous improvement effortEngages in a culture of continuous improvement and innovation by leveraging business intelligence, adopting, and participating in the development of best practices, new tools and other ideas that provide service delivery efficienciesManage vendor relationships and contracts to leverage maximum financial benefit for the client and ensure timely payment to vendorsManages all conference rooms and storage rooms on Campus

Offers of employment are conditional upon passage of screening criteria applicable to the job

EEO Statement

Integrated into our shared values is NCR Voyix’s commitment to diversity and equal employment opportunity.  All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law.  NCR Voyix is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential.  We believe in understanding and respecting differences among all people.  Every individual at NCR Voyix has an ongoing responsibility to respect and support a globally diverse environment.

Statement to Third Party Agencies
To ALL recruitment agencies: NCR Voyix only accepts resumes from agencies on the preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Voyix employees, or any NCR Voyix facility. NCR Voyix is not responsible for any fees or charges associated with unsolicited resumes

“When applying for a job, please make sure to only open emails that you will receive during your application process that come from a @ncrvoyix.com email domain.”