Human & Organizational Performance Program Manager, WHS
Amazon.com
At Amazon, we strive to be Earth's best employer. To get there, we need exceptionally talented, bright, and driven people. As a member of our Workplace Health & Safety (WHS) team, you will have an opportunity to make a valuable contribution to that goal and grow a safe environment for our customers and employees.
The WHS Worldwide Ergonomics and Safety Experience (WESE) team is seeking an experienced Human and Organizational Performance (HOP) program manager to develop, implement, sustain, and improve Amazon’s HOP philosophy-based programs, policies and procedures.
Additionally, this role will conduct research to continuously improve Amazon’s HOP program with a focus on meeting current and future needs, evaluate current programs for gaps in effectiveness and identify opportunities for improvement, and be involved in designing and deploying Amazon’s global HOP implementation strategy.
The ideal candidate will have deep technical knowledge of HOP principles and best practices, will have experience integrating HOP programs into operations, and will have successfully deployed sustainable HOP programs in the field.
Key job responsibilities
• Strategy and Program Development: Use HOP methodologies and industry best practices to develop highly effective HOP programs tailored to the unique needs of the organization
• Program Deployment: Lead the integration and implementation of Amazon’s HOP program, procedures and trainings in the field
• Communication and Engagement: Drive awareness and create HOP fluency through effective communication and learning strategies, ensuring high levels of leadership and associate engagement and participation in HOP
• Project Management: Manage projects within defined timelines and budgets, anticipate project risks and proactively propose mitigation strategies, and communicate project updates to leadership
• Stakeholder Management & Collaboration: Collaborate with various cross-functionals teams including engineering, operations, and vendor partners to drive alignment, adoption, project milestones and deliverables
• Measurement: Define objectives, key performance indicators (KPIs), dashboards and success measures to guide implementation and monitor progress
• Thought Leadership: Stay up-to-date with emerging trends and advancements in the field, and leverage this knowledge to drive innovative solutions and continuous improvement
A day in the life
Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:
1. Medical, Dental, and Vision Coverage
2. Maternity and Parental Leave Options
3. Paid Time Off (PTO)
4. 401(k) Plan
If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!
About the team
As of Friday August 18th 2023, the Internal Transfer Workflow is live to support Sarah Rhoads' corporate roles with open L4-L8 requisitions in the US/CAN. Any internally posted L4-L8 corporate hiring requisition within Sarah Rhoads' org will be in-scope of ITW. All internals must “REQUEST INFORMATIONAL” from the .jobs landing, to initiate ITW and see assigned tasks through IVY. Internals DO NOT “Apply Now” from the .jobs landing page.
The WHS Worldwide Ergonomics and Safety Experience (WESE) team is seeking an experienced Human and Organizational Performance (HOP) program manager to develop, implement, sustain, and improve Amazon’s HOP philosophy-based programs, policies and procedures.
Additionally, this role will conduct research to continuously improve Amazon’s HOP program with a focus on meeting current and future needs, evaluate current programs for gaps in effectiveness and identify opportunities for improvement, and be involved in designing and deploying Amazon’s global HOP implementation strategy.
The ideal candidate will have deep technical knowledge of HOP principles and best practices, will have experience integrating HOP programs into operations, and will have successfully deployed sustainable HOP programs in the field.
Key job responsibilities
• Strategy and Program Development: Use HOP methodologies and industry best practices to develop highly effective HOP programs tailored to the unique needs of the organization
• Program Deployment: Lead the integration and implementation of Amazon’s HOP program, procedures and trainings in the field
• Communication and Engagement: Drive awareness and create HOP fluency through effective communication and learning strategies, ensuring high levels of leadership and associate engagement and participation in HOP
• Project Management: Manage projects within defined timelines and budgets, anticipate project risks and proactively propose mitigation strategies, and communicate project updates to leadership
• Stakeholder Management & Collaboration: Collaborate with various cross-functionals teams including engineering, operations, and vendor partners to drive alignment, adoption, project milestones and deliverables
• Measurement: Define objectives, key performance indicators (KPIs), dashboards and success measures to guide implementation and monitor progress
• Thought Leadership: Stay up-to-date with emerging trends and advancements in the field, and leverage this knowledge to drive innovative solutions and continuous improvement
A day in the life
Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:
1. Medical, Dental, and Vision Coverage
2. Maternity and Parental Leave Options
3. Paid Time Off (PTO)
4. 401(k) Plan
If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!
About the team
As of Friday August 18th 2023, the Internal Transfer Workflow is live to support Sarah Rhoads' corporate roles with open L4-L8 requisitions in the US/CAN. Any internally posted L4-L8 corporate hiring requisition within Sarah Rhoads' org will be in-scope of ITW. All internals must “REQUEST INFORMATIONAL” from the .jobs landing, to initiate ITW and see assigned tasks through IVY. Internals DO NOT “Apply Now” from the .jobs landing page.
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