Human Relations Representative 3 Print (https://www.governmentjobs.com/careers/pabureau/jobs/newprint/4817138) Apply  Human Relations Representative 3 Salary $66,250.00 - $100,636.00 Annually Location Allegheny County, PA Job Type Civil Service Permanent Full-Time Job Number CS-2025-18152-49830 Department Human Relations Commission Division EX PHRC Reg I Pgh Opening Date 02/05/2025 Closing Date 2/19/2025 11:59 PM Eastern Job Code 49830 Position Number 00127234 Union SEIU Bargaining Unit F5 Pay Group ST08 Bureau / Division Code 00819310 Bureau / Division Human Relations Commission / PHRC Reg I Pittsburgh Worksite Address Piatt Place, 301 5th Avenue Worksite Address Suite 390 City Pittsburgh, Pennsylvania Zip Code 15222 Contact Name Lauren Curtis Daman Contact Email ldaman@pa.gov + Description + Benefits + Questions THE POSITION Are you interested in investigating discrimination allegations and upholding fair treatment? Do you share our vision that all people in the great state of Pennsylvania will live, work, and learn in an environment free from unlawful discrimination and all forms of marginalization? If so, we welcome you as a potential member of our team to help address discrimination and protect the citizens of Pennsylvania by ensuring their equal civil rights under the law. DESCRIPTION OF WORK This position enforces the provisions of the Pennsylvania Human Relations Act by investigating and conciliating complaints of discrimination primarily in employment and public accommodations alleged to have occurred because of a protected class such as race, color, sex, national origin, ancestry, religious creed, age, familial status, disability, and/or retaliation. As a Human Relations Representative 3, you are responsible for supervising, in a regional office, lower-level Human Relations Representatives engaged in conducting investigations of alleged discrimination complaints against individuals or minority groups in employment, education, housing, or public accommodation; or who are responsible for implementing education, community service, housing, or workforce programs designed to promote ethnic integration in all parts of the community and educate the general public against prejudice. Interested in learning more? Additional details regarding this position can be found in the position description. Work Schedule and Additional Information: + Full-time employment. + Work hours are 8:00 AM to 4:00 PM, Monday - Friday, with a 30-minute lunch. + Telework: You may have the opportunity to work from home (telework) part-time, up to three days a week. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Pittsburgh. + Salary: In some cases, the starting salary may be non-negotiable. + The Commonwealth of Pennsylvania provides excellent benefits, pay increases, paid leave and holidays, as well as opportunities for career advancement. + You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices. REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY QUALIFICATIONS Minimum Experience and Training Requirements: + One year as a Human Relations Representative 2 (commonwealth title);or + Three years of professional administrative investigative, criminal investigative, regulatory investigative, or civil or human rights experience involving the gathering of evidence, interviewing, and reporting investigative findings; and a bachelor’s degree that includes 12 credits in human resources, labor management relations, civil rights, social work, social justice, public policy, public administration, or a related field;or + An equivalent combination of training and experience, that includes 12 college credits in human resources, labor management relations, civil rights, social work, social justice, public policy, public administration, or a related field. Other Requirements: + You must meet the PA residency requirement (https://www.employment.pa.gov/Additional%20Info/Pages/default.aspx) . For more information on ways to meet PA residency requirements, follow the link (https://www.employment.pa.gov/Additional%20Info/Pages/default.aspx) and click on Residency. + You must be able to perform essential job functions. Legal Requirements: + A conditional offer of employment will require submission of criminal history reports. See hiring agency contact information. + You must pass a background investigation. How to Apply: + Resumes, cover letters, and similar documents willnotbe reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education). + If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable. + Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted. + Failure to comply with the above application requirements may eliminate you from consideration for this position. Veterans: + Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.employment.pa.gov/Additional%20Info/Pages/default.aspx and click the Veterans’ Preference tab or contact us at ra-cs-vetpreference@pa.gov . Telecommunications Relay Service (TRS): + 711 (hearing and speech disabilities or other individuals). If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date. The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply. EXAMINATION INFORMATION + Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam). + Your score is based on the detailed information you provide on your application and in response to the supplemental questions. + Your score is valid for this specific posting only. + You must provide complete and accurate information or: + your score may be lower than deserved. + you may be disqualified. + You may only apply/testoncefor this posting. + Your results will be provided via email. Learn more about our Total Rewards by watching this shortvideo (https://www.youtube.com/embed/HtcSRnndflc?rel=0) ! See the total value of your benefits package by exploring ourbenefits calculator. Health & Wellness We offer multiple health plans so our employees can choose what works best for themselves and their families. Our comprehensive benefits package includes health coverage, vision, dental, and wellness programs.* Compensation & Financial Planning We invest in our employees by providing competitive wages and encouraging financial wellness by offering multiple ways to save money and ensure peace of mind including multiple retirement and investment plan options. Work/Life Balance We know there’s more to life than just work! Our generous paid leave benefits include paid vacation, paid sick leave, eight weeks of paid parental leave, military leave, and paid time off for most major U.S. holidays, as well as flexible work schedules and work-from-home opportunities.* Values and Culture We believe in the work we do and provide continual opportunities for our employees to grow and contribute to the greater good. As one of the largest employers in the state, we provide opportunities for internal mobility, professional development, and the opportunity to give back by participating in workplace charitable giving. Employee Perks Sometimes, it is the little “extras” that make a big difference. Our employees receive special employee-only discounts and rates on a variety of services and memberships. For more information on all of these Total Rewards benefits, please visitwww.employment.pa.gov and click on the benefits box. *Eligibility rules apply. 01 Have you been employed by the Commonwealth of Pennsylvania as a Human Relations Representative 2 for one or more years full-time? + Yes + No 02 If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experience must also be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below. 03 Have you completed at least 12 semester college credits in human resources, labor management relations, civil rights, social work, social justice, public policy, public administration, communications, or investigation? If you are claiming credits/degree, you must upload a copy of your college transcript(s) for this education to be considered in the eligibility decision. Unofficial transcripts are acceptable. You must attach your transcript(s) prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a transcript(s) to the application after it has been submitted. If you answer "Yes" to this question based on education acquired outside of the United States, you must upload a copy of your foreign credential evaluation report. We can only accept foreign credential evaluations from organizations that are members of the National Association of Credential Services (NACES). A list of current NACES members can be found by visitingwww.naces.organd clicking the Evaluation Services Link. For additional information on foreign education credentials, please visithttps://www.employment.pa.gov/Additional%20Info/Pages/default.aspx#q3and click on Other Information. You must attach your documentation prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a document to the application after it has been submitted. + Yes + No 04 How much full-time professional administrative investigative, criminal investigative, regulatory investigative, or civil or human rights experience involving the gathering of evidence, interviewing, and reporting investigative findings do you possess? + 3 years or more + 2 but less than 3 years + 1 but less than 2 years + 6 months but less than 1 year + Less than 6 months + None 05 If you are claiming three or more years of full-time administrative investigative, regulatory investigative, or criminal investigative experience involving the gathering of evidence, interviewing, and reporting investigation findings, you must provide detailed information to support your experience. Be sure to include the following: 1. The name(s) of the employer(s) where the work was performed. 2. The number of hours per week spent specifically on administrative investigative, regulatory investigative, or criminal investigative work as described above, even if only part-time. 3. The name of the specific office in which you were employed (if applicable). 4. The job duties you performed while completing the administrative investigative, regulatory investigative, or criminal investigative work described above. 5. The dates of employment (month/year to month/year) that this experience took place. 06 How much graduate coursework have you completed in Social Work, Psychology, Public Policy, Civil Rights Law, or Public Health? If you are claiming credits/degree, you must upload a copy of your college transcript(s) for this education to be considered in the eligibility decision. Unofficial transcripts are acceptable. You must attach your transcript(s) prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a transcript(s) to the application after it has been submitted. If your education was acquired outside of the United States, you must upload a copy of your foreign credential evaluation report. We can only accept foreign credential evaluations from organizations that are members of the National Association of Credential Services (NACES). A list of current NACES members can be found by visitingwww.naces.organd clicking the Evaluation Services Link. For additional information on foreign education credentials, please visithttps://www.employment.pa.gov/Additional%20Info/Pages/default.aspx#q3and click on Other Information. You must attach your documentation prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a document to the application after it has been submitted. + 30 credits or more + Less than 30 credits + None 07 CS-INSTRUCTIONS You must complete the supplemental questions below. These supplemental questions are the exam and will be scored. They are designed to give you the opportunity to relate your experience and training background to the major activities (Work Behaviors) performed in this position. Failure to provide complete and accurate information may delay the processing of your application or result in a lower-than-deserved score or disqualification. Youmustcomplete the applicationandanswer the supplemental questions. Resumes, cover letters, and similar documents willnotbe reviewed for the purposes of determining your eligibility for the position or to determine your score. All information you provide on your application and supplemental questions is subject to verification. Any misrepresentation, falsification or omission of material facts is subject to penalty. If requested, you must provide documentation, including names, addresses, and telephone numbers of individuals who can verify the validity of the information you provide in the application and supplemental questions. Read each question carefully. Determine and select which "Level of Performance" most closely represents your highest level of experience/training. List the employer(s)/training source(s) from your Work or Education sections of the application where you gained this experience/training.The "Level of Performance" you choose must be clearly supported within the description of the experience and training information entered in your application or your score may be lowered.In order to receive credit for experience, you must have worked in a job for at least six months in which the experience claimed was a major function. If you have read and understand these instructions, please click on the "Yes" button and proceed to the exam questions. If you have general questions regarding the application and hiring process, please refer to ourFAQ page (https://www.employment.pa.gov/Additional%20Info/Pages/default.aspx) . + Yes 08 WORK BEHAVIOR 1 – INTERPRETATION OF LAWS, REGULATIONS, RULES, AND POLICIES Interprets and applies laws, regulations, rules, guidelines, and policies relating to illegal discrimination as part of an investigation into whether a violation has occurred. Levels of Performance Select the Level of Performance that best describes your claim. + A. I have experience interpreting and applying laws, regulations, rules, guidelines, and policies as part of an investigation into whether a violation has occurred. + B. I have experience interpreting laws, regulations, rules, guidelines, or policies to perform my job duties. This was not related to investigations of violations. + C. I have successfully completed college-level education related to political science, government policy, government affairs, or pre-law. + D. I have NO experience or coursework related to this work behavior. 09 In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below. + The name(s) of the employer(s) where you gained this experience. + The type of laws, regulations, rules, guidelines and policies you interpreted. + Your goal in applying the laws, regulations, rules, guidelines and policies. + Your actual duties and level of responsibility. 10 If you have selected the level of performance pertaining to college coursework, please provide your responses to the three items listed below. If you indicated you have no education/training related to this work behavior, type N/A in the text box below. + College/University + Course Title + Credits/Clock Hours 11 WORK BEHAVIOR 2 – WRITTEN COMMUNICATION Writes documents, studies, and communications on civil and/or human rights matters and topics. Levels of Performance Select the Level of Performance that best describes your claim. + A. I have experience writing civil and/or human rights related documents. I was responsible for the final document that conveyed information to the intended recipient. + B. I have experience drafting civil and/or human rights related documents; however, someone else was responsible for the final version that conveyed information to the intended recipient. + C. I have experience writing documents NOT related to civil or human rights + D. I have successfully completed college-level coursework related to business writing, technical writing, English composition, journalism, or communications. + E. I have NO experience or coursework related to this work behavior. 12 in the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below. + The name(s) of the employer(s) where you gained this experience. + The actual duties you performed related to writing documents - be sure to include what type. + Your level of responsibility. 13 If you have selected the level of performance pertaining to college coursework, please provide your responses to the three items listed below. If you indicated you have no education/training related to this work behavior, type N/A in the text box below. + College/University + Course Title + Credits/Clock Hours 14 WORK BEHAVIOR 3 – SUPERVISION Performs the full range of supervisory duties over equal opportunity staff. This includes planning, delegating, and reviewing facilities related work; establishing priorities and timeframes for completion of work; providing guidance to staff on complex problems; approving/denying leave; evaluating employee performance; resolving complaints and grievances and taking disciplinary actions; interviewing and recommending selection of applicants; and identifying training needs and providing training to staff. Levels of Performance Select the Level of Performance that best describes your claim. + A. I have experience performing the full range of supervisory duties which included planning and delegating work; approving/denying leave; evaluating employee performance; resolving complaints and grievances and taking disciplinary actions; and interviewing and recommending applicant selection. + B. I have experience as a lead worker which included reviewing work for accuracy and timeliness and providing training to staff. + C. I have successfully completed college-level coursework or training related to supervisory development, labor relations, or human resource management, but I do not have at least six months of supervisory or lead work experience in a work setting. + D. I have NO experience or training related to this work behavior. 15 In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below. + The name(s) of the employer(s) where you gained this experience. + Your duties as a supervisor (evaluating employee performance, approving/denying leave, resolving grievances and taking disciplinary actions, etc.). + Your duties as a lead worker (reviewing work for accuracy, providing training, etc.). + Your specific responsibilities. 16 If you have selected the level of performance pertaining to college coursework or training, please provide your responses to the three items listed below. If you indicated you have no education/training related to this work behavior, type N/A in the text box below. + Training Source + Course Title(s) + Credits/Clock Hours Required Question Employer Commonwealth of Pennsylvania Address 613 North Street Harrisburg, Pennsylvania, 17120 Website http://www.employment.pa.gov