Human Resources Associate - Service Center
Montana State University
Position Details Position Information Announcement Number STAFF - VA - 25180 For questions regarding this position, please contact: Allison Alstrom
(406) 994-6548
allison.alstrom@montana.edu Classification Title Personnel Assoc II Working Title Human Resources Associate - Service Center Brief Position Overview Join our Human Resources team and help support the Bozeman Campus community! We are looking for someone who loves providing exceptional customer service and is ready to build a fulfilling and rewarding career with us! Position Number 4M0709 Department HR Comp Ben Empl Services Division Administration Appointment Type Classified Contract Term Fiscal Year Semester If other, specify From date If other, specify End date FLSA Non-Exempt Union Affiliation Exempt from Collective Bargaining FTE 1.0 Benefits Eligible Eligible Salary $23.00 per hour, commensurate with experience, education and qualifications. Contract Type Classified Salary If other, please specify Recruitment Type Open Position Details General Statement University Human Resources is dedicated to supporting the university’s mission and strategic goals through effective leadership, guidance, and comprehensive administration in essential areas including classification, recruitment, payroll, benefits, and employee and labor relations. Duties and Responsibilities Human Resources Associates offer various services, including communication with campus staff, procedural guidance, and troubleshooting. This includes analyzing situations, conducting research, exercising sound judgment to reach resolutions, and maintaining confidentiality.
Onboarding New Employees: Facilitate the onboarding process for new hires, ensuring timely completion of necessary paperwork and participation in orientation programs. Assist new employees in understanding policies and procedures. Employee Records Management: Maintain accurate and up-to-date employee records in compliance with university policies and federal regulations related to hiring, position changes, departures, and other personnel actions. Process and manage employee data efficiently and securely within established systems. Relations and Support: Answer frequently asked questions from employees regarding standard HR policies and federal procedures. Provide accurate and timely information while demonstrating a helpful and professional demeanor. Refer more complex inquiries to appropriate HR staff or management for further assistance. Required Qualifications – Experience, Education, Knowledge & Skills 1. Administrative Experience: Prior experience in administrative work with a demonstrably strong focus on customer service within an office setting or an equivalent combination of relevant education and/or experience.
2. Communication and Information Accuracy: Proven ability to effectively interpret and communicate complex information, procedures, and directions in written and verbal formats (in-person, telephone, and business correspondence) to various individuals.
3. Organizational and Time Management Skills: Demonstrated competence in managing multiple work assignments simultaneously, meeting deadlines consistently, and adapting to changing priorities while maintaining a professional demeanor.
4. Document Creation and Editing: Proven experience designing, writing, editing, and formatting professional documents such as reports, business correspondence, spreadsheets, and brochures.
5. Software Proficiency: Demonstrated competence in operating personal computers and various software applications, including word processing, spreadsheets, databases, presentations, email, and internet usage. Microsoft Office software is preferred. Preferred Qualifications – Experience, Education, Knowledge & Skills 1. Proven experience effectively delivering training and presentations to small and large groups.
2. Demonstrated experience gathering and compiling information to analyze and evaluate complex human resources-related matters.
3. Proficiency in human resources policies and procedures.
4. Experience working with multi-relational databases.
5. Combination of education and/or applicable experience equivalent to a Bachelor’s degree in Human Resources or other related field or experience in Human Resources. The Successful Candidate Will Effective Communication and Interpersonal Skills: Possesses strong interpersonal, listening, and communication skills, enabling successful collaboration with faculty, staff, students, and applicants in person and over the phone. Confidentiality and Discretion:Maintains high professionalism and discretion when handling sensitive and confidential situations and information.Teamwork and Collaboration:Thrives in independent and collaborative work environments, effectively balancing individual tasks with team-oriented projects to foster a cooperative and productive work atmosphere.Organization and Time Management:Possesses exceptional organizational and critical thinking skills, allowing them to prioritize and manage multiple simultaneous projects with dynamic and sometimes conflicting priorities while maintaining accuracy and meeting deadlines.Attention to Detail and Accuracy:Demonstrates a commitment to accuracy and thoroughness in all work products.Continuous Learning and Development:Exhibits a strong desire to expand knowledge, acquire skills, and actively seek new projects and challenges.Professional Representation:Consistently represents University Human Resources with professionalism, a positive attitude, and a neat appearance, fostering a positive image across campus. Position Special Requirements/Additional Information This job description should not be construed as an exhaustive statement of duties, responsibilities or requirements, but as a general description of the job. Nothing contained herein restricts Montana State University’s rights to assign or reassign duties and responsibilities to this job at any time. Physical Demands To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed above are representative of the knowledge, skill, and/or ability required. This position has supervisory duties? No Posting Detail Information Number of Vacancies 1 Desired Start Date Upon completion of a successful search. Position End Date (if temporary) Open Date Close Date Applications will be: Review of applications will be on a continual basis and will continue until the position is filled.
Special Instructions EEO Statement Montana State University is an equal opportunity employer. MSU does not discriminate against any applicant on the basis of race, color, religion, creed, political ideas, sex, sexual orientation, gender identity or expression, age, marital status, national origin, physical or mental disability, or any other protected class status in violation of any applicable law.
In compliance with the Montana Veteran’s Employment Preference Act, MSU provides preference in employment to veterans, disabled veterans, and certain eligible relatives of veterans. To claim veteran’s preference, please complete the veteran’s preference information located in the Demographics section of your profile. Applicant Documents Required Documents Resume Cover Letter Optional Documents Supplemental Questions
(406) 994-6548
allison.alstrom@montana.edu Classification Title Personnel Assoc II Working Title Human Resources Associate - Service Center Brief Position Overview Join our Human Resources team and help support the Bozeman Campus community! We are looking for someone who loves providing exceptional customer service and is ready to build a fulfilling and rewarding career with us! Position Number 4M0709 Department HR Comp Ben Empl Services Division Administration Appointment Type Classified Contract Term Fiscal Year Semester If other, specify From date If other, specify End date FLSA Non-Exempt Union Affiliation Exempt from Collective Bargaining FTE 1.0 Benefits Eligible Eligible Salary $23.00 per hour, commensurate with experience, education and qualifications. Contract Type Classified Salary If other, please specify Recruitment Type Open Position Details General Statement University Human Resources is dedicated to supporting the university’s mission and strategic goals through effective leadership, guidance, and comprehensive administration in essential areas including classification, recruitment, payroll, benefits, and employee and labor relations. Duties and Responsibilities Human Resources Associates offer various services, including communication with campus staff, procedural guidance, and troubleshooting. This includes analyzing situations, conducting research, exercising sound judgment to reach resolutions, and maintaining confidentiality.
Onboarding New Employees: Facilitate the onboarding process for new hires, ensuring timely completion of necessary paperwork and participation in orientation programs. Assist new employees in understanding policies and procedures. Employee Records Management: Maintain accurate and up-to-date employee records in compliance with university policies and federal regulations related to hiring, position changes, departures, and other personnel actions. Process and manage employee data efficiently and securely within established systems. Relations and Support: Answer frequently asked questions from employees regarding standard HR policies and federal procedures. Provide accurate and timely information while demonstrating a helpful and professional demeanor. Refer more complex inquiries to appropriate HR staff or management for further assistance. Required Qualifications – Experience, Education, Knowledge & Skills 1. Administrative Experience: Prior experience in administrative work with a demonstrably strong focus on customer service within an office setting or an equivalent combination of relevant education and/or experience.
2. Communication and Information Accuracy: Proven ability to effectively interpret and communicate complex information, procedures, and directions in written and verbal formats (in-person, telephone, and business correspondence) to various individuals.
3. Organizational and Time Management Skills: Demonstrated competence in managing multiple work assignments simultaneously, meeting deadlines consistently, and adapting to changing priorities while maintaining a professional demeanor.
4. Document Creation and Editing: Proven experience designing, writing, editing, and formatting professional documents such as reports, business correspondence, spreadsheets, and brochures.
5. Software Proficiency: Demonstrated competence in operating personal computers and various software applications, including word processing, spreadsheets, databases, presentations, email, and internet usage. Microsoft Office software is preferred. Preferred Qualifications – Experience, Education, Knowledge & Skills 1. Proven experience effectively delivering training and presentations to small and large groups.
2. Demonstrated experience gathering and compiling information to analyze and evaluate complex human resources-related matters.
3. Proficiency in human resources policies and procedures.
4. Experience working with multi-relational databases.
5. Combination of education and/or applicable experience equivalent to a Bachelor’s degree in Human Resources or other related field or experience in Human Resources. The Successful Candidate Will Effective Communication and Interpersonal Skills: Possesses strong interpersonal, listening, and communication skills, enabling successful collaboration with faculty, staff, students, and applicants in person and over the phone. Confidentiality and Discretion:Maintains high professionalism and discretion when handling sensitive and confidential situations and information.Teamwork and Collaboration:Thrives in independent and collaborative work environments, effectively balancing individual tasks with team-oriented projects to foster a cooperative and productive work atmosphere.Organization and Time Management:Possesses exceptional organizational and critical thinking skills, allowing them to prioritize and manage multiple simultaneous projects with dynamic and sometimes conflicting priorities while maintaining accuracy and meeting deadlines.Attention to Detail and Accuracy:Demonstrates a commitment to accuracy and thoroughness in all work products.Continuous Learning and Development:Exhibits a strong desire to expand knowledge, acquire skills, and actively seek new projects and challenges.Professional Representation:Consistently represents University Human Resources with professionalism, a positive attitude, and a neat appearance, fostering a positive image across campus. Position Special Requirements/Additional Information This job description should not be construed as an exhaustive statement of duties, responsibilities or requirements, but as a general description of the job. Nothing contained herein restricts Montana State University’s rights to assign or reassign duties and responsibilities to this job at any time. Physical Demands To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed above are representative of the knowledge, skill, and/or ability required. This position has supervisory duties? No Posting Detail Information Number of Vacancies 1 Desired Start Date Upon completion of a successful search. Position End Date (if temporary) Open Date Close Date Applications will be: Review of applications will be on a continual basis and will continue until the position is filled.
Special Instructions EEO Statement Montana State University is an equal opportunity employer. MSU does not discriminate against any applicant on the basis of race, color, religion, creed, political ideas, sex, sexual orientation, gender identity or expression, age, marital status, national origin, physical or mental disability, or any other protected class status in violation of any applicable law.
In compliance with the Montana Veteran’s Employment Preference Act, MSU provides preference in employment to veterans, disabled veterans, and certain eligible relatives of veterans. To claim veteran’s preference, please complete the veteran’s preference information located in the Demographics section of your profile. Applicant Documents Required Documents Resume Cover Letter Optional Documents Supplemental Questions
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