Overview Canyon Ranch guides the pursuit of wellbeing on a path through immersive destinations to a lifetime of proven answers. We inspire your well way of life through Integral Answers, Personal Guidance, Lifetime Impact and Evidence-based Progress. Responsibilities The HR Business Partner will work closely with business leaders in the following areas: (a) talent acquisition; (b) colleague engagement and development, (c) policy compliance; (d) investigations and workplace concerns; (e) strategic workforce planning and succession planning and serve as a stragegic thought partner to business leaders. The principal outcomes of this role are to grow the organization by identifying, recruiting, developing, and retaining talent. The role works collaboratively with HR Leadership additional HR and business colleagues. Talent & Performance Management: Assist with the tracking, succession planning and measurement of key field talent management and retention initiatives. Consult with leaders on all performance assessment, performance improvement, and general training and development initiatives. This includes facilitating individual and group workshops to train and retain high-potential leadership. Manage and support the talent pipeline through workforce and career planning. Diversity and Inclusion: Consult with leaders to identify and recruit local, diverse talent. Promote the business value of diversity and inclusion at all levels of responsibility. Provide individual and group training to develop and enhance respectful working environments at all business locations. Employee Relations: Consult with employees and managers to address root causes of engagement and development issues; resolve complex or challenging employee relations issues with a systematic approach, taking into consideration a larger network of complex factors. Supports field management in resolving varied and potentially complex employee relations matters. Conduct timely, accurate investigations as needed. Audit the execution of company human resource management policies and directives, and compliance with federal, state and local employment and wage and hour statutes. Provide related legal, safety and compliance training as needed. Collaborate with our company legal representatives and the Chief Human Resources Officer to respond to all agency (EEOC, DOL, DFEH, etc.) and attorney inquiries as directed. Talent Acquisition: Initiates the talent acquisition and onboarding process of new candidates as needed. Posting positions, interviewing and preparing multiple referrals for each open job. Works closely with the business leaders and property HR team to ensure the handoff of qualified pre-screened candidates is completed accurately and in a timely manner. Guides managers through the established process of requesting additional staff when appropriate. Conducts deeper recruiting efforts to identify passive candidates for positions with limited candidate activity. Qualifications Bachelor's Degree in related field or equivalent experience. Minimum 3+ years experience as a HR Business Partner and/or Recruiter. Ability to develop strong relationships at all levels of the organization. Must live within reasonable commuting distance to Lenox, MA or relocate to Lenox, MA (relocation assistance available). Must be open to relocate to Austin, Tx when new Canyon Ranch resort opens in 2026. Other preferred qualifications include: Possesses strong understanding of common HR practices, procedures and laws. Demonstrates excellent communication skills both verbal and written. Possesses strong project management and organizational skills. Strong organizational, judgement, listening and time management skills. Excellent judgement & the ability to handle and maintain confidential information. Possesses a calm and approachable demeanor with excellent customer service and positive interpersonal skills. Ability to develop & maintain strong working relationships with employees, guests, vendors, government agencies. Demonstrated strong analytical and problem solving abilities. Bi-lingual Spanish a plus. WORK LOCATION: This position will be onsite in Lenox, MA Must be open to relocation to Austin, TX when new Canyon Ranch resort opens in late 2026. #LI-NS1 #LI-ONSITE