Essential Duties and Responsibilities:

- Develop and implement human resources strategies that align with the organization's overall goals and objectives.

- Collaborate with senior management to understand business needs and proactively address challenges.

Monitor day-to-day operations within human resources to ensure compliance with company policy and labor laws.

- Manage quarterly and/or annual project bonuses and merit cycles. 

- Serve as a point of contact for employee relations issues and escalations.

- Conduct investigations into employee complaints and concerns, ensuring fair and consistent outcomes.

- Serve as subject matter expert on all types of leave: Federal, state and company; educate management and respond to inquiries by employees and management.

- Facilitate worker's compensation claims. Lead and guide staff and management with worker’s compensation claims.

- Assist human resources team when needed. Follow up on work assignments to ensure compliance.

- Design, implement, and manage employee incentive or engagement programs and initiatives that promote a positive work environment and boost employee morale

- Lead efforts to recognize and reward employee contributions, including developing recognition programs and events that celebrate achievements and milestones

- Develop or support mechanisms to collect monthly or quarterly performance measures on production and quality. Work with Directors to assess the measures and to distribute incentives

- Serve as a trusted advisor to management and employees on workplace issues, providing guidance on conflict resolution, performance management, and compliance with company policies

- Drive workforce maximization efforts to support management in enhancing performance

- Partner with internal communications teams to ensure effective and consistent messaging about incentives and organizational updates

- Recommend training for managers and employees on best practices, leadership development, and team-building

- Serve as a trusted advisor to leadership on strategies to improve workplace culture and employee satisfaction

- Monitor and report on the effectiveness of incentive programs, adjusting strategies as needed to achieve desired outcomes

- Serve as a trusted advisor to management to provide guidance on performance management

- Foster open communication between employees and management, promoting transparency and mutual understanding

- Recruitment- Identify and engage prospects for the Federal NSA arbitration panel

- Onboarding of arbitrators- coordinate onboarding process; including training, system access, etc.

- Management and Coordination- monitor performance and provide feedback to ensure high-quality service; resolve any issues

- Relationship Building and Engagement- foster strong relationships with arbitrators to ensure continued engagement and participation; provide regular communication to panelists regarding program need and opportunities

- Data and Record Management- maintain accurate records of panelists, performance. Manage arbitrator availability and caseloads

- Compliance and Legal Adherence-  ensure all arbitrators operate within the timeframes, comply with regulations and policies

Minimum Requirements

- Bachelor's Degree in related field.

- 7-10 years of relevant professional experience required.

- Equivalent combination of education and experience considered in lieu of degree.

- Bachelor’s degree in Human Resources, Organizational Development, Business Administration, or a related field or equivalent years of experience in a related field

- 5+ years of experience in employee engagement, human resources, or organizational development, with at least 2 years in a leadership or management role

- Proven experience developing and implementing employee engagement strategies and programs

- Strong knowledge of employee engagement metrics, surveys, and best practices

- Excellent interpersonal and communication skills, with the ability to influence and inspire employees at all levels

- Strong project management skills, with the ability to handle multiple initiatives simultaneously

- Experience with recruitment and onboarding

- Experience with data analysis and reporting, with the ability to derive insights from employee engagement metrics

- Proficiency in HR software, employee engagement tools, and Microsoft

- Strong analytical and decision-making skills, with attention to detail

Please note: For this position Maximus will provide equipment to use.
Home Office Requirements:
- Internet speed of 20mbps or higher required / 50 Mpbs for shared internet connectivity (you can test this by going to www.speedtest.net)- Minimum 5mpbs upload speed- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router- Private work area and adequate power source- Must currently and permanently reside in the Continental US EEO Statement Active military service members, their spouses, and veteran candidates often embody the core competencies Maximus deems essential, and bring a resiliency and dependability that greatly enhances our workforce. We recognize your unique skills and experiences, and want to provide you with a career path that allows you to continue making a difference for our country. We’re proud of our connections to organizations dedicated to serving veterans and their families. If you are transitioning from military to civilian life, have prior service, are a retired veteran or a member of the National Guard or Reserves, or a spouse of an active military service member, we have challenging and rewarding career opportunities available for you. A committed and diverse workforce is our most important resource. Maximus is an Affirmative Action/Equal Opportunity Employer. Maximus provides equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disabled status. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.