We invite you to join us at Driven Brands!

Headquartered in Charlotte, NC, Driven Brands (NASDAQ: DRVN) is the largest automotive services company in North America, providing a range of consumer and commercial automotive needs, including paint, collision, glass, vehicle repair, oil change, maintenance and car wash.

With over 4,500 centers in 15 countries, Driven Brands is the parent company of some of North America’s leading automotive service brands including Take 5 Oil Change, Take 5 Car Wash, Driven Glass, Meineke, Maaco, CARSTAR, and more.  Our network services over 50 million vehicles annually and generates more than $5 billion in system-wide sales each year.

Our culture inspires high performance and innovation, enabling our employees to go further, faster in their careers. With amazing people and great brands, we confidently look forward to exciting growth ahead, and believe in following the values that support this vision.

JOB DESCRIPTION:

The HR Coordinator manages a variety of ServiceNow tickets to address and resolve HR-related requests across the organization efficiently. You will support various HR functions, and ensure a positive work environment while collaborating with both management and staff to meet operational needs in a fast-paced service center. 

Responsibilities: 

Partnering with employees and management to support various human resources functions 

Data Entry included but not limited to: inputting new employee records, employee change requests, processing terminations, and other changes requested by management 

Onboarding new employees, including processing background checks  

Complete Forms I-9, verify I-9 documentation, and maintain I-9 files in accordance with legal requirements 

Respond to employee questions and concerns regarding HR policies, benefits, payroll, and other related matters 

Updates all employee changes in all HR systems as requests and approvals come through the HR ticketing system. 

Performing reporting analysis to audit data and check for accuracy 

Partnering with HR Service Center Manager, HR Generalists, and other Coordinators on various projects 

Handle Unemployment Claims, State Separation notifications, and daily audits of data 

Support HR team with any additional tasks as needed to facilitate day-to-day HR operations 

Partnering with HRSC team to handle HR mail including sorting and responding to Verifications of Employment 

Strategizing ways to improve various HR processes 

Qualifications:  

Bachelor’s degree (Business, Finance, Accounting, Economics or Human Resources preferred) 

1+ years of Human Resources or Administrative experience preferred 

Workday, or other HRIS system experience and knowledge preferred 

ServiceNow experience a plus 

Proficiency with Microsoft Office Applications (Word, Excel, PowerPoint, Outlook) 

Able to exercise effective judgment, sensitivity, & creativity to changing needs and situations 

Team player with ability to work in a demanding and dynamic fast-paced environment with the flexibility to adjust to changing priorities and deadlines 

Proven strong organizational skills and ability to manage multiple priorities 

Able to establish and maintain healthy working relationships in the course of business 

Strong communication skills and ability to interact successfully in a team environment 

Ability to handle sensitive information with discretion and confidentiality 

Ability to work hybrid schedule; onsite 3 days a week 

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