Benefits

Medical, Dental, Vision Insurance Paid vacation, paid Holidays 401k plan with employer match Long and short-term Disability Major Illness Insurance Accident Insurance Access to resort amenities (Golf, etc) Retail and dining discounts Discounts at all Crescent Hotels & Resorts properties

The lake life is calling. Where genuine Texas Hospitality meets luxury, Horseshoe Bay Resort is nestled on the shores of beautiful Lake LBJ in the Central Texas Hill Country. We’re on 17,000 acres with close proximity to Austin, multiple lakes, State Parks, and some of the best golf in the United States; it’s an outdoor lover’s dream. When you work in paradise, is it still called work?

No matter your career destination, we can help you get there!

With our commitment to Diversity, Equity, Inclusion, and Belonging, everyone can create their own success story at Horseshoe Bay Resort. Great benefits packages, subsidized housing, competitive pay, and scheduled reviews and raises, growth opportunity through our Manager in Training Program (MIT), and fun associate outings and events throughout the year are just a few of the MANY reasons to join our team. What are you waiting for?

Job Benefits

Associate housing and shuttle service Weekly meal subsidies Golf and Amenity Privileges* Associate discounts Retail and Dining at Horseshoe Bay Resort Discounts at over 100 Crescent Hotels & Resorts properties throughout the country.

Full Time roles are eligible for the above, plus:

Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans Critical Illness and Accident plans Associate Relief Fund

*Privileges based on occupancy and business levels

General Duties:

Assist in coordinating Staffing and Recruitment processes, including onboarding, exit interviews, data entry in UKG (HRIS system), and audits for accuracy and compliance. Act as the first point of contact for employee relations issues and concerns, providing guidance and support to employees and managers. Assist with investigations into employee complaints or conflicts, ensuring fair and consistent application of company policies. Provide a dedicated and effective advisory service to associates that covers absence and health issues, conduct and capability, grievances, organizational change, and other employee-relations matters. Reinforce company policies, rules, and procedures to ensure associates’ safety and well-being. Recommend and develop employee relations practices to foster positive associate-employed relations. Be the primary backup for payroll processing, including weekly updates to associate files, bonus/incentive pay, vacation/personal time off pay, expense reimbursements, hourly associate validations, and benefits changes. Assist in the communication, interpretation, and upkeep of the associate handbook and property P&C Standard Operating Procedures and contribute to policy development. Assist in organizing and managing hard and digital copies of associate records. Assist in updating job requirements and job descriptions for all positions. Ensure legal compliance by monitoring and implementing applicable human resource federal and state requirements and conducting investigations.

Employment standards:

Bachelor’s degree in human resources, business management, or a related field, HR certification a plus. Proven success in an HR department. Knowledge of HRIS and ability to learn new technical systems Knowledge of national laws and regulations related to employment. PHR certification a plus. Requires a working knowledge of Word, Excel, and other business management software programs and systems. Requires a high degree of perceptiveness and ability to relate to individuals at all levels. Requires a high degree of confidentiality. Excellent problem-solving and analysis ability. Resourceful mindset and strong attention to detail. Requires excellent oral and written communication skills. Must have a neat and pleasant overall appearance. Comprehend reading materials, speak, read, and write English. Bi-lingual in Spanish is a plus.

Physical & Mental Requirements:

Moderate lifting and carrying, 15-25 pounds Able to bend, stoop, reach, and stretch repetitively Must have normal vision with corrective lens Sit for extended periods Walk as a daily routine Communicate effectively with the public