Advance your career in security with Allied Universal® Enhanced Protection Services, the global leader in security and threat mitigation. Following the acquisition of MSA Security® in 2021, we became the world’s largest non-governmental canine detection company. Specializing in canine explosives and firearm detection, we offer exciting career opportunities for those passionate about canine security. Join our diverse, inclusive, and innovative team committed to excellence in the security industry and make a meaningful impact. Explore key roles such as canine officers, handlers, trainers, veterinary technicians, and kennel managers. Enjoy comprehensive benefits for most full-time positions, including medical, dental, and vision coverage, life insurance, retirement plans, employee assistance programs, and exclusive perks. **Position onsite at our Headquarters in New York City.** This role will focus on HR Operations implementing and executing on HR programs, policies, and processes, comp & benefits, HRIS, leave administration, worker’s comp, compliance and employee relations. Expectations will include union relations; building and maintaining strong relationships with union representatives to minimize labor relations issues. They will oversee and manage all grievances, experience this area is required. Allied Universal® Enhanced Protection Services, is hiring a Human Resources Manager. The Human Resources Manager role is both hands-on and strategic in that this person provides both day to day HR support to employees across the company, while also providing project management and support to Human Resources initiatives. This role is critical in executing company-wide projects, managing change, and driving process improvements while providing superior customer support. This role requires someone who has a strong HR foundational understanding along with the ability to manage multiple priorities at the same time. The individual will support executives, managers, and non-exempt employees with policy interpretation, compensation, engagement, conflict resolution, etc. The ideal candidate will have had experience dealing with non-exempt employees in a service industry. **RESPONSIBILITIES:** + Address employee issues by working with the appropriate supervisor/manager to identify possible solutions and coach/counsel both on potential next steps + Support change management initiatives by drafting communications, identifying potential barriers, seeking input from impacted stakeholders, and coaching leaders + Provide coaching, counsel, and direction to business leaders in areas including conflict resolution, performance management, employee relations, labor relations, professional development, compensation, recognition, etc. + Own major end-to-end processes and events on a project, take initiative, and use problem solving skills to think beyond the task to the outcome that needs to be achieved + Work closely across HR and other departments to build processes that allow changes to have the least amount of impact on our field employees + Support leaders and managers who oversee union employees, ensuring the CBA is understood and being followed, and helping to resolve differences in interpretation + Independently gather information from a variety of sources; analyze, interpret, and summarize data gathered, and eventually deliver insights that allow business decisions to be made + Provide leadership thoughts and ideas on DEI initiatives and ways to improve both the environment and the representation within the organization + Establish partnerships and consult with key business stakeholders and HR team members to foster teamwork, collaboration, and learning within the HR team, contributing to a positive work environment + Support management in dealing with compensation and other recognition programs to help drive business results + Working with HR partners and Operations, diagnose supervisor skill gaps and identify possible training solutions **QUALIFICATIONS:** + Associate’s degree in business, Human Resources or related field of study + Minimum of seven (7) years of HR experience, dealing with employee issues and managing initiatives + Prior experience working in a union environment + Experience driving effective change management techniques and implementation including communications plans + Experience conducting sensitive and other investigations; demonstrated ability to remain objective and then produce a recommendation based on findings, keeping in mind all relevant laws, policies, etc. + Ability to manage all aspects of Collective Bargaining Agreements to ensure compliance, fulfillment of technical requirements, and awareness of Company philosophies regarding union relations; build and maintain strong relationships with union representatives to minimize labor relations issues, conduct supervisor/manager training to strengthen consistent application of policies and procedures, and manage all grievances in a timely and effective manner + Strong strategic orientation, analytical skills, critical thinking ability + Demonstrated leadership capability, including ability to lead, influence, and motivate others + Demonstrated ability to manipulate and analyze data and to present information in a way that allows leaders to make decisions + Outstanding ability to manage relationships and balance customer, project, organization, and team needs to ensure mutually beneficial outcomes + Excellent consultative skills and ability to communicate effectively across varied stakeholder audiences, including senior leaders + Excellent writing skills and the ability to take the ideas of someone else and craft it into messages or announcements for broader audiences + Proven ability to work with minimal guidance, manage multiple priorities simultaneously, and take initiative even under unfamiliar or ambiguous circumstances + Well organized, able to prioritize work, manage time effectively, and follow through on commitments **PREFERRED QUALIFICATIONS:** + Certificate in HR Management through a University, Professional Human Resources (PHR) certification or higher + Proficient skills in Human Resources Information System (HRIS) applications + Prior Human Resources experience in a service industry business + Demonstrated ability to facilitate training to include the development of training materials as well as delivery **BENEFITS:** + Medical, dental, vision, basic life, AD&D, and disability insurance + 401(k) plan, subject to eligibility requirements + Paid time off offered at an accrual rate of 4.923 hours bi-weekly + Eight paid holidays + Employee Assistance Program + Employee discounts through our perks program to your favorite restaurants, entertainment venues and much more… Pay $80,000 to $95,000 per year \#LI-WC1 **Allied Universal® is an Equal Opportunity Employer.** All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com If you have any questions regarding Equal Employment Opportunity, Affirmative Action, Diversity and Inclusion, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices . **Allied Universal® is an Equal Opportunity Employer.** All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com If you have any questions regarding Equal Employment Opportunity, Affirmative Action, Diversity and Inclusion, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices . **Job ID:** 2024-1300550 **Location:** United States-New York-New York **Job Category:** Human Resources