Property About Us Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company! #PGH-BMC Location Description Welcome to The Resort at Glade Springs, a distinguished property in the Pyramid Global Hospitality portfolio, located in the scenic beauty of West Virginia. Our resort features 200 guest rooms and an impressive 21,590 sq ft of meeting space, and a one-of-a-kind golf course stretching over 7,121 yards, providing a perfect blend of luxury and functionality. At The Resort at Glade Springs, we pride ourselves on delivering exceptional service and creating unforgettable experiences for our guests. As a member of our team, you'll work in a dynamic and supportive environment surrounded by natural beauty. We offer a wide range of positions across various departments, including guest services, food and beverage, housekeeping, spa and wellness, sales and marketing, and more. Joining our team means becoming part of a close-knit community that values teamwork, professionalism, and a passion for delivering outstanding service. We provide comprehensive training programs to ensure our employees have the skills and knowledge needed to excel in their roles. If you are a dedicated and enthusiastic individual with a passion for hospitality, we invite you to explore the exciting career opportunities available at The Resort at Glade Springs. Take the first step towards a rewarding career by applying today. Overview POSITION SUMMARY: Plan, direct, and coordinate human resource activities to maximize the strategic use of human resources and maintain functions such as employee compensation, recruitment, personnel policies and regulatory compliance. ESSENTIAL JOB FUNCTIONS: Include the following, but other duties may be assigned. Work with department managers to recruit, interview and select qualified candidates Provide current and prospective associates with information about policies, job duties, working conditions, wages, opportunities for promotion and benefits. Serve as link between management and associates by handling questions, dealing with disputes, terminating associates, administering disciplinary procedures and helping resolve work-related problems Plan and organize new associate orientation to foster positive attitude toward organizational objectives Maintain all human resource files and compile statistical reports as needed Conduct exit interviews to identify reasons for associate termination and resignations Represent organization at personnel-related hearings and investigations Administer and evaluate applicant tests Monitor and track all associate counseling/discipline issues Prepare and maintain associate handbook Remain current with changes in human resource and employment law Manage company relationships with state and local regulatory agencies Produce and submit all required annual reporting Track completion of all performance reviews and proposed salary increases Provide training to associates and management on human resource polices and procedures Perform benefits administration to include claims resolution, change reporting, approving invoices for payment and communicating benefit information to associates Monitor unemployment and workers’ compensation claims Manage 401K eligibility, enrollment, compliance testing, and associate questions Participate in safety board and committee meetings to ensure safety training is observed and monitored in each department Qualifications QUALIFICATION STANDARDS: Education and Experience: Bachelor’s degree in human resources, business administration, psychology or directly related field with two years human experience preferably in hospitality industry Requires proficiency in use of software applications Effective organizational and decision-making skills Strong written and verbal skills Physical Abilities: The physical abilities described here are representative of those that must be met to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Average physical mobility, which may include moving from place to place in all areas of the Resort. Average physical agility, which includes standing, sitting, stooping, bending, squatting, reaching, seeing, carrying, hearing, talking, thinking, and learning regarding the job. Average physical strength to handle office materials and tools. Average physical strength to handle less than 20 pound objects. Average dexterity of hands and fingers. Average coordination, including eye-hand, hand-foot. Average to high endurance. Average concentration/intensity. Average complexity of decision making. Average to high ability to organize workload to determine priority of duties as related to the specific job title. Includes good communications skills, team work, and the ability to work on own. Equipment Operation Abilities: Standard office equipment