Cancun, Quintana Roo, Mexico
2 days ago
Human Resources Manager

A Human Resources Manager is responsible for providing first-class employee relations services to the hotel to deliver an excellent staff experience while assisting with Human Resources strategy and managing succession planning.

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What will I be doing?

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As a Human Resources Manager, you are responsible for providing first-class employee relations services to the hotel to deliver an excellent staff experience. A Human Resources Manager will also be required to manage succession planning and assist the HR Director with strategy. Specifically, you will be responsible for performing the following tasks to the highest standards:

\n\n\n\nProvide and deliver first-class employee relations services to the hotel\nAssist Human Resources Director with Human Resources strategy\nManage succession planning with senior managers during the bi-annual appraisal process\nManage employee relations issues in the hotel in a confidential manner, including disciplinaries, grievances, and capability\nSupport managers to ensure success of their teams\nEnsure recruitment and selection process is adhered to and ensure that appropriate immigration checks are carried out\nSupport the hotel with departmental training requirements\nEnsure completion of management reports for head office and region\nControl costs when possible and assist in meeting hotel/departmental financial targets\nEnsure pay reviews/absence monitoring/wage queries are managed in line with company guidelines\nAssist and resolve team member and management queries\n\n\nWhat are we looking for?

A Human Resources Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

\nPrevious HR managerial experience \nCIPD qualified \nPositive attitude \nGood communication and people skills \nCommitted to delivering a high level of customer service, both internally and externally \nExcellent grooming standards \nFlexibility to respond to a range of different work situations \nAbility to work under pressure \nAbility to work on their own or in teams\n\n

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

\nKnowledge of hospitality \nIT proficiency

What will it be like to work for Hilton?

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Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!

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