Key Responsibilities:

New Joiner Onboarding:

• Coordinate and manage end-to-end onboarding processes for new hires.

• Act as the primary point of contact for new joiners, providing guidance and assistance during the onboarding journey.

• Collect and verify all required employee documentation in compliance with company policies and local regulations.

• Ensure a smooth Day-1 experience by arranging IT setup, access credentials, and required materials.

• Conduct or facilitate onboarding sessions, including orientation, policy briefings, and training.

Background Verification (BGV) Process:

• Manage the Background Verification process to ensure timely completion for all new joiners.

• Liaise with third-party vendors to initiate and monitor BGV checks, including employment history, education, criminal records, and references.

• Address discrepancies or delays in the verification process and escalate issues when necessary.

• Maintain accurate records of BGV outcomes and ensure compliance with confidentiality and legal requirements.

Invoice Management:

• Process HR-related invoices, including payments for vendors, training programs, and employee benefits.

• Ensure invoices are verified for accuracy and processed in a timely manner.

• Collaborate with the finance team to track payments and address discrepancies.

• Maintain up-to-date records of all transactions and generate reports as needed.

Operational Support and Analysis:

• Analyze HR operational metrics and provide actionable insights to improve processes.

• Collaborate with cross-functional teams to drive efficiency and consistency in HR operations.

• Maintain and update HR systems and databases with employee information and ensure data integrity.

• Assist in developing and refining policies, procedures, and best practices for HR operations.

Required Skills and Qualifications:

• Education: Bachelor’s degree in Human Resources, Business Administration, or related field.

• Experience:5 years in HR operations, with exposure to onboarding, background verification, or invoice management.

• Proficiency in HRIS systems and MS Office Suite (Excel, Word, PowerPoint).

• Familiarity with tools used for BGV and invoice management.

Soft Skills:

• Strong organizational and multitasking abilities.

• Excellent verbal and written communication skills.

• Attention to detail and a commitment to accuracy.

• Problem-solving mindset with the ability to handle sensitive information confidentially.

About The Cigna Group

Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives.