Job Summary

Responsible for completing administrative and operational duties that align with department and organizational strategic goals. Completes job duties in a consistent, accurate and timely manner, leading to consistent organization-wide human resources (HR) processes and policies. Effectively utilizes human capital management system and all relevant technology solutions to perform functions effectively.

Job Duties Serves as a subject matter expert for assigned operational responsibilities.Maintains knowledge of policies, procedures and applicable regulations, including relevant knowledge of all HR Operations functions.Provides backup coverage to human resources peers as required.Shares knowledge among team members; develops communications, summaries, email templates and presentations to educate various audiences.Ensures accuracy of data in human capital management system and all relevant technology solutions.Reviews and reacts to operational audit reports, as applicable.Responds to inquiries and requests when transferred from the Employee Contact Center, providing timely and excellent customer service.Develops and regularly maintains process documentation detailing workflows.Maintains understanding of business processes applicable to job responsibilities.Problem solves and troubleshoots to provide creative solutions.Proactively seeks out solutions and process improvements to gain efficiencies and enhance the employee, contingent worker, candidate and manager experiences.Collaborates with all areas of HR, as well as appropriate teams outside of HR, to ensure positive experiences.

Work is typically performed in an office environment. Accountable for satisfying all job specific obligations and complying with all organization policies and procedures. The specific statements in this profile are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job.

*Relevant experience may be a combination of related work experience and degree obtained (Associate’s Degree = 2 years; Bachelor’s Degree = 4 years).

Position Details

Primary work assignment: employee loans administration

Primary work location will be work from home; position will require travel and onsite presence to Lewistown, PA 5 times per month for I-9 Administration.

Education High School Diploma or Equivalent (GED)- (Required) Experience Minimum of 3 years-Relevant experience* (Required) Skills Working Independently; Critical Thinking; Flexibility; Communication; Computer Literacy; Customer Service; Time Management; Teamwork; Organizing About Geisinger

Founded more than 100 years ago by Abigail Geisinger, the system now includes ten hospital campuses, a 550,000-member health plan, two research centers and the Geisinger Commonwealth School of Medicine. With nearly 24,000 employees and more than 1,700 employed physicians, Geisinger boosts its hometown economies in Pennsylvania by billions of dollars annually. Learn more at geisinger.org or connect with us on Facebook, Instagram, LinkedIn and Twitter.

Our Commitment to Diversity, Equity and Inclusion

Geisinger values who you are, where you are from, and where you are going. We seek out people of various backgrounds and cultures with unique abilities, non-traditional career paths and ambitious aspirations. We are an Affirmative Action, Equal Opportunity Employer. Women and Minorities are encouraged to apply. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of disability or their protected veteran status. Read more about Our Commitment to Inclusive Recruiting.

Our Vision & Values

Everything we do is about making better health easier for our patients, our members, our students, our Geisinger family and our communities.

KINDNESS: We strive to treat everyone as we would hope to be treated ourselves.

EXCELLENCE: We treasure colleagues who humbly strive for excellence.

LEARNING: We share our knowledge with the best and brightest to better prepare the caregivers for tomorrow.

INNOVATION: We constantly seek new and better ways to care for our patients, our members, our community, and the nation.

SAFETY: We provide a safe environment for our patients and members and the Geisinger family.

Our Benefits

We offer healthcare benefits for full time and part time positions from day one, including vision, dental and prescription coverage.