Join Human Resources team that plays a critical role in driving the employee experience, shaping the firm’s culture and building a diverse and inclusive workforce.

Human Resources Operations  Team provides a full range of HR operational services covering employee life cycle, including, but not limited to input-to-pay, employee benefits administration, on- and offboarding, data management, time & attendance tracking.

As a Human Resources Operations Specialist within Human Resources Operations Team, you will be responsible for providing advisory support on HR matters related to benefits and time and attendance. You will adhere to established processes and guidelines in support of the internal and external stakeholders. As part of your daily duties, you will interact with employees at various levels on a range of topics and/or issues (complex, sensitive, routine, etc.) requiring attention to detail, empathy, ability to troubleshoot, sense of ownership and accuracy of work while maintaining a high-quality standard and ensuring data integrity.

Job responsibilities

Supports employee request process, coordinates resolution of queries and escalations where needed, partners with the HR business partners, Employee Relations, Payroll, and other HR functions. Tracks and processes HR-related invoices  Supports benefits administration  Administrates of Leave of Absence process Compiles various reports and documentation to support in-location team  Supports resolution of a broad spectrum of queries from both HR partner teams and employees Ensures detailed SOPs are documented for all work streams Engages in HR Operations initiatives and book of work items, as required

Required qualifications, capabilities, and skills

At least 2 years of experience in an operational role within HR administration/services area   Ability to prioritize and manage own workload in a pressurized and deadline driven environment, operating within tight timeframes Strong project management skills, organizational skills, attention to detail Ability to build and leverage a strong network of partnerships across multiple locations and with the external vendors Strong Excel and PowerPoint skills and working level knowledge of Word desired