Summary About the Position: This position supports the mission of the Defense Health Agency (DHA) Human Resources Division, and is located in Falls Church, VA. This is not a remote position. Salary negotiation MAY be available to those highly qualified candidates who are new to Federal service. Responsibilities Assist the Information Systems Manager with directing the daily activities of the configuration and operation of the personnel management information system(s). Participate in testing system releases to troubleshoot for software implementation, operational problems, and user problems. Create human resources (HR) reports using a variety of automated tools to communicate HR metrics. Work with other branches in the agency to maintain and prepare manpower reports. Make recommendations for improved data collection and reporting methods. Provide advisory services in the spectrum of data analytics for HR support programs. Monitor the operations and maintenance of the HR system(s). Manage the granting and revocation of access to Human Resources Information Systems (HRIS) for DHA staff. Provide support for web-based HR tools such as customer support portals, automated SharePoint workflows and related tools, and Defense Medical Human Resources System Internet (DMHRSi). Implement new releases of system software to include distributing information on updated releases to all users. Provide technical advice to personnel to ensure timely implementation and deployment of new subsystems and/or enhancements to existing systems. Coordinate system enhancements provided by system releases. Requirements Conditions of Employment Qualifications Who May Apply: Only applicants who meet one of the employment authority categories below are eligible to apply for this job. You will be asked to identify which category or categories you meet, and to provide documents which prove you meet the category or categories you selected. Current Civilian Employees of the Defense Health Agency (DHA) Domestic Defense Industrial Base/Major Range and Test Facilities Base Civilian Personnel Workforce Interagency Career Transition Assistance Plan Land Management Workforce Flexibility Act Military Spouses, under Executive Order (E.O.) 13473 Priority Placement Program, DoD Military Reserve (MR) and National Guard (NG) Technician Eligible Priority Placement Program, DoD Military Spouse Preference (MSP) Eligible Priority Placement Program, DoD MR and NG Preference Eligible Tech Receiving Disability Retirement Priority Placement Program, DoD Retained Grade Preference Eligible Veterans Employment Opportunity Act (VEOA) of 1998 In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience. Specialized Experience: One year of specialized experience which includes 1) supporting the operations or maintenance of personnel management/human resources information systems (HRIS) (such as HR systems access requests, troubleshooting HRIS issues, designing HRIS reports, maintaining relational databases to manipulate and assess HR data, etc.); 2) analyzing data extracts or reports from automated HR databases; and 3) providing support to customers on web-based human resources tools. Although not required, experience developing queries and/or databases is preferred. This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GS-12). Some federal jobs allow you to substitute your education for the required experience in order to qualify. For this job, you must meet the qualification requirement using experience alone--no substitution of education for experience is permitted. You will be evaluated on the basis of your level of competency in the following areas: Computer Literacy Customer Service HR Information Systems Technology Management Time in Grade Requirement: Applicants who have held a General Schedule (GS) position within the last 52 weeks must have 52 weeks of Federal service at the next lower grade or equivalent (GS-12). Education Additional Information Male applicants born after December 31, 1959 must complete a Pre-Employment Certification Statement for Selective Service Registration. You will be required to provide proof of U.S. Citizenship. One year trial/probationary period may be required. Direct Deposit of Pay is required. Selection is subject to restrictions resulting from Department of Defense referral system for displaced employees. Multiple positions may be filled from this announcement. Salary includes applicable locality pay or Local Market Supplement. If you have retired from federal service and you are interested in employment as a reemployed annuitant, see the information in the Reemployed Annuitant information sheet. Payment of Permanent Change of Station (PCS) costs is not authorized, based on a determination that a PCS move is not in the Government interest.